How do you establish an efficient, consumer-focused, world-class HR function while meeting organizational needs and readiness? In this session, we will uncover leading change management approaches, communications, marketing, and training strategies and provide tactics for success.
HR Shared Services (HRSS) is used to managing a dispersed workforce. However, now that more employees than ever are working from home, how can they ensure there is the same amount of engagement and continued performance? This panel discussion will answer these questions and more…
With experience across HR, Supply Chain and Change Management, Bonnie Curtis knows it can be hard to move the needle on employee satisfaction. Join this session to hear how Bonnie has led a cultural revival during both a companywide consolidation and covid, in order to install systems for learning and development, career growth and performance management.
Five years post-launch, this rapidly growing healthcare organization continues to advance along their transformation journey, and recently undertook their own internal shared services “health check”. Join this session to hear how a unique service culture evaluated various HRSS optimization opportunities, and followed a user-focused design approach to prioritize efforts. Discussion will include a case study for shifting the paradigm for delivery of leave of absence– a highly complex and personal HR process – from a cost-focused legacy to a user-experience driven outcome. Find out how this organization was ultimately able to achieve a lower cost and more streamlined solution, as a result of customer engagement and insights.