For nearly 10 years employee relations has been managed centrally from eBay’s HR Service Center, freeing up the business-facing HR team to do
higher-value work. Join this session to hear Ebay share their experience with this model, from an HR and customer perspective, as well as how
they leverage multiple tiers of HR professionals to support ER work. Additionally, learn how they recently began centralizing HR Generalist work
in the Service Center, enabling a reduced number of senior HR Business Partners to focus on the most strategic work, and creating a flexible, agile
“generalist” workforce that can be leveraged more dynamically to go where they are needed most.