Patricia Ferris

Partner ScottMadden, Inc.

Patricia (Trish) Ferris joined ScottMadden in 2004 and is a partner in the firm's Human Capital Management Practice. Her consulting experience spans a number of areas, including operations improvement and process redesign, service delivery model and organizational design, merger and acquisition integration, strategy development, and project management.

Main Conference Day One: June 9, 2020

Tuesday, November 10th, 2020

11:15 AM Charting the Course for HR Service Delivery that Can Withstand Any Disruption

HR should be at the center of the general business strategy to enable the rest of the organization and other functions to be ready for scale and growth. In this case study, learn how one HRSS organization chose its methods for growth and the journey they embarked on to ensure their organization was prepared for any future disruption. This case study will shine a light on how the organization:

• Developed a service delivery model to bring efficiency and drive CI

• Enhanced process and technology for recruiting

• Operationalized data, analysis, and reporting for data-driven hiring

• Leveraged automation tools to improve the process

Check out the incredible speaker line-up to see who will be joining Patricia.

Download The Latest Agenda