HR should be at the center of the general business strategy to enable the rest of the organization and other functions to be ready for scale and growth. In this case study, learn how one HRSS organization chose its methods for growth and the journey they embarked on to ensure their organization was prepared for any future disruption. This case study will shine a light on how the organization:

• Developed a service delivery model to bring efficiency and drive CI

• Enhanced process and technology for recruiting

• Operationalized data, analysis, and reporting for data-driven hiring

• Leveraged automation tools to improve the process