Tom Colwell

Director, HR Business Partner - Global Customer Experience eBay

HR Business Partner | Talent Management | Leadership Development Manager

Delivering excellence in Human Resources has been the foundation of my career over 20 years in fast-paced, progressive organizations.

My goal is to help individuals and organizations succeed, and I thrive on delivering meaningful results in the critical middle space: translating strategy into action that matters to the success of the business and the individual employees.

I work in a global environment across multiple functions to drive organizational effectiveness, employee engagement, build high performance leaders and teams, employee relations and coaching, metrics, diversity, addressing issues at a systems level, building and delivering local and global programs, leadership development, high potential pipelines and helping leaders build the individual and organizational capacity for innovation and change.

I am an open-minded, collaborative team member with a strong work ethic and demonstrated strengths as a trusted business partner and adviser to senior-level leaders and front-line employees and managers.

○ Sr. HR Business Partner & HR Manager
○ Learning & Development experience
○ Succession Planning & High Potential Development
○ Employee Engagement & Culture
○ Change Management
○ Talent Management
○ Workforce Planning
○ Performance Management
○ Program Management
○ Data & Metrics

Main Conference Day One: September 16, 2020

Monday, May 20th, 2019


For nearly 10 years employee relations has been managed centrally from eBay’s HR Service Center, freeing up the business-facing HR team to do
higher-value work. Join this session to hear Ebay share their experience with this model, from an HR and customer perspective, as well as how
they leverage multiple tiers of HR professionals to support ER work. Additionally, learn how they recently began centralizing HR Generalist work
in the Service Center, enabling a reduced number of senior HR Business Partners to focus on the most strategic work, and creating a flexible, agile
“generalist” workforce that can be leveraged more dynamically to go where they are needed most.

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda