CX in Retail 2022: Deepen Engagement with AI and Automation

CX in Retail 2022: Deepen Engagement with AI and Automation

With input from IKEA, The Very Group and Dufresne Group, this workbook assesses the adoption of intelligent knowledge bases, virtual agents and chatbots, and explains why AI and automation are cornerstones of the “brick and click” convergence transforming retail. Download this workbook to discover how to:

  • Use data and analytics to power customer centricity
  • Enhance digital customer experience through AI
  • Increase NPS scores via VOC feedback
  • Utilize automation to increase employee engagement

In Partnership With :

Shared Services

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com

Iqpc Icon

©2024 IQPC. All rights reserved.