Main Conference Day One - Wednesday, June 11, 2025


7:45 am - 8:45 am CST Registration & Networking Breakfast

After signing in at the Registration Desk, kick off your event experience by joining your peers for a delicious breakfast and lively conversation.

8:45 am - 8:50 am CST SSON Welcome Address

8:50 am - 9:00 am CST Chairperson's Opening Remarks

9:00 am - 9:30 am CST Chief Transformation Officer Keynote: Automation’s Role as a Value Enabler to the Business

Intelligent Automation is an integral role in driving transformations and improvements for better outcomes within an organization. A successful transformation embodies a strong strategy that combines the right technologies with the right processes driven by the right people. What does holistic transformation look like and what value does automation bring to the table? 

9:30 am - 9:35 am CST Lightning Talk


9:35 am - 10:05 am CST C-Suite Panel: Vision from the Top – Balancing Risk and Business Value for Sustainable Transformation in a Competitive Market

It is no secret that we are operating in a rapidly advancing market and top leaders are faced with the challenge of keeping (or building) a competitive edge while managing the risks associated. Join top C-Suite leaders in Information, Technology and Transformation to share their perspectives on: 

  • Aligning automation objectives with transformation initiatives to reflect overall business priorities for the year  
  • AI hesitancy and how to balance the risk it brings with the potential business value it could offer the business 
  • Top investment priorities and areas of opportunity in 2025  


10:05 am - 10:35 am CST Main Stage Debate: Is RPA Dead, Is the End Near or Is It Here to Stay?

Join leading Intelligent Automation, Business Transformation and Solution Leaders to engage in a lively exchange to decide if we are moving on from RPA given all the latest advancements in the technological space. Address scalability, capabilities, business value and the impact of AI on the future of RPA. Which side are you on? 

10:35 am - 11:10 am CST Demo Drive & Networking Break

Enjoy some light snacks and beverages while meeting up with your automation peers – and be sure to take part in the very engaging and highly informative Intelligent Automation Demo Drive – so to maximize your time and efforts in meeting with some of the leading automation solution providers. 

INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG#1: Reinventing Business Process through Automation, AI and ML


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #2: Responsible AI & Governance Visibility – Establishing Trust and Compliance to Speed Up your Automation


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #3: Creating Human in the Loop Workflows to Embrace Technology Advancement


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #4: Lifecycle Management Best Practices to Drive Measurable Outcomes in Highly Regulated Industries


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #5: Buy vs. Build – Maximizing your Investments and Capabilities to Fit Your Organization’s Goals


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #6: Change Management Practices to Guide You Through Your Job Structure Redesign


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #7: Areas of Quick Success in AI Implementations


INTERACTIVE DISCUSSION GROUPS

11:10 am - 11:50 am IDG #8: Implementing Metrics that Pass the Eyes of your CFO – KPIs and OKRs that Prove Automation Value


11:50 am - 12:00 pm CST Transitional Break

Pick another Interactive Discussion Group to join!

INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG#1: Reinventing Business Process through Automation, AI and ML


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #2: Responsible AI & Governance Visibility – Establishing Trust and Compliance to Speed Up your Automation


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #3: Creating Human in the Loop Workflows to Embrace Technology Advancement


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #4: Lifecycle Management Best Practices to Drive Measurable Outcomes in Highly Regulated Industries


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #5: Buy vs. Build – Maximizing your Investments and Capabilities to Fit Your Organization’s Goals


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #6: Change Management Practices to Guide You Through Your Job Structure Redesign


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #7: Areas of Quick Success in AI Implementations


INTERACTIVE DISCUSSION GROUPS

12:00 pm - 12:40 pm IDG #8: Implementing Metrics that Pass the Eyes of your CFO – KPIs and OKRs that Prove Automation Value


2:40 pm - 3:40 pm CST NETWORKING LUNCHEON


FOUNDATIONS TRACK

3:40 pm - 4:10 pm Building your Automation Roadmap – ROI Metrics and Goal Setting for Strategic Outcomes

It is difficult to know where to start your automation journey. Hear how leaders have achieved automation success through balancing costs, efficiency and ROI to build a business case for automation. It all starts with a plan; in this interactive session we will discuss proven methods to: 

  • Identify stakeholders and functional leaders who need to buy-in  
  • Assess which OKRs, goals and metrics are crucial to prove business impact and measure ROI 
  • Hear best practices that have led programs to significant results   

FOUNDATIONS TRACK

4:10 pm - 4:15 pm TRANSITIONAL BREAK

FOUNDATIONS TRACK

4:15 pm - 4:45 pm Extract the Most Value Out of Automation – Establishing an Effective CoE
Saeed Contractor - Global Head of the Intelligent Automation COE, Tech, Uber

An automation Center of Excellence (CoE) can help an organization achieve automation objectives and increase efficiency and productivity, reduce cost and minimize human error for the business. Join this session to walk through a step-by-step approach on how to kickstart your CoE by considering the following: 

  • Defined objectives and automation strategies 
  • How to identify and prioritize automation opportunities  
  • How to select and implement the right tools and tech  
  • Training and upskilling involved 
  • How to measure automation impact and tips to optimize if you aren’t seeing desired results 
  • Governance and oversight best practices  


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Saeed Contractor

Global Head of the Intelligent Automation COE, Tech
Uber

FOUNDATIONS TRACK

4:45 pm - 4:50 pm TRANSITIONAL BREAK

FOUNDATIONS TRACK

4:50 pm - 5:20 pm Implementing RPA into your Transformation Journey Without Fail
Deji Adedayo - Intelligent Automation Lead and Product Owner North America, Gordon Food Service

Learn from those who have paved the way to successful RPA implementation. Don’t make the same mistakes and take advantage of what worked best to accelerate your projects.  

  • Identify bottlenecks and analyze business processes for RPA automation and improvement opportunities  
  • Consider how to select the right process for RPA based on your desired benefits/priorities  
  • Involve the right teams and functional areas to mitigate risk  
  • Explore how to optimize your RPA implementation over time through continuous improvement 
  • Hear examples of what to do and what not to do in your implementation 


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Deji Adedayo

Intelligent Automation Lead and Product Owner North America
Gordon Food Service

PROCESS DRIVERS TRACK

3:40 pm - 4:10 pm Mastering Fit for Purpose – Identifying the Right Opportunities for Automation to Improve Processes in a World of Opportunity
Kartick Kalaimani - Vice President, Global Contract to Cash Value Stream Lead, Dentsu

We live in a rapidly advancing digital era, with new tools popping up constantly. Resisting the urge to force fit a problem into a new, shiny technology isn’t easy – how do we identify the right opportunity and not hammer looking for nails but instead lead with improvement opportunities?  

  • Explore strategic approaches to identify process improvement opportunities and use a fit for purpose approach  
  • Hear use cases where RPA, IDP, AI and GenAI have been retrofitted to solve business problems 
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Kartick Kalaimani

Vice President, Global Contract to Cash Value Stream Lead
Dentsu

PROCESS DRIVERS TRACK

4:10 pm - 4:15 pm TRANSITIONAL BREAK

PROCESS DRIVERS TRACK

4:15 pm - 4:45 pm Success Stories to Proactively Build a Governance Strategy Roadmap to Enable Advancement

With over 60% of Governance teams reported to slow or breakdown processes, this is a top challenge for automation leaders. Hear how organizations are successfully managing their governance roadmap to eliminate roadblocks, create strong guidelines/guardrails and mitigate risk.  Hear best practices on how to: 

  • Align objectives with governance teams  
  • Create a roadmap to secure models with your IT and Governance teams  
  • Consider a buy vs build approach to technologies 
  • Work with your governance team to conduct a risk assessment  


PROCESS DRIVERS TRACK

4:45 pm - 4:50 pm TRANSITIONAL BREAK

PROCESS DRIVERS TRACK

4:50 pm - 5:20 pm From Paper to Action— Intelligent Automation for Real-Time Decision-Making from Document Inputs