How Bots Augment Human Productivity

How Bots Augment Human Productivity

Task-based automation is happening across all enterprise support functions. In IT, virtual engineers are restarting web servers for systems engineers. In finance, RPA bots are setting up customer contracts for AP clerks, and in customer care centers, chatbots are partnering with agents to reduce social engineering. Read more about how a bot can augment human productivity in this content piece from ISG.

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