Interview with Sandeep Goni: CoEs and the Future of Automation

Ahead of IA Week, we sat down with some of our expert speakers and advisory board members to understand the leading trends going on in the world of automation currently. Recently, we spoke with Sandeep Goni, the Head of Westrock’s RPA/AI Center of Excellence. We discussed the important role that COEs play in automation. He shared with us key insight into…

The value of governance and regulations when entering the uncharted waters of automation
Using COEs to establish best practices and create clear guidelines for product use
The different types of COE models and why Westrock chose a hybrid COE
Identifying the human resources in your organization who can tackle automation’s heavy lifting

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