As the demand for automation expertise continues to outpace supply, Citizen Development programs have emerged as a promising remedy. However, the ease with which non-technical workforces can create workflow apps comes with inherent risks, and strong governance is critical so to ensure that the benefits outweigh the drawbacks. Nevertheless, if planned and managed properly, Citizen Development programs can significantly reduce automation workforce pain points, which is why it might be a good fit for some of your organization’s functional areas and their various use cases.

In this deep dive, collaboration workshop, the speakers and attendees will discuss and work through the below matters:

• Identifying workflows best suited for Citizen Development programs
• Understand the pivotal role of governance and Center of Excellence (CoE) engagement that must be in place
• Citizen Development initiatives ownership
• Challenges and solutions associated with Citizen Development program operating within functional silos
• Looking within the organization to uncover and nurture potential Citizen Developers

IA Maturity Level: All & Various

Lines of Business Functional Focus: HR & Business-Wide

• Providing more tailored learning and development paths for employees
• Optimized employee training and knowledge exchange

IA Maturity Level: All & Various

Lines of Business Functional Focus: HR & Much More!