Most organizations are in full throttle mode of planning or implementing a wide array of digital and business transformation initiatives, across the business as well as on a silo functional level. In turn, most organizations have an increased number of stakeholders being touched in some way by automation programs, and/or….are actively working on them for their respective focus area within their organization. 

With automation programs being equally driven and managed by a wide array of stakeholders and functional areas, such as from the C-Suite, senior-level technology executives, as well as from digital and business transformation, process improvement, operations, IT, automation, and most functional areas, and again, equally, there’s no wonder most executives working on automation programs feel there’s a profound underlying flaw in the automation program roll out system. As a by-product result, silo dynamics tend to sprout up, whereas breaking down said silos tend to get in the way of rolling out impactful automation programs in a smooth and effective manner.

In this session, topics of discussion will include, yet will not be limited to:

• Establishing clear expectations for how departments will work together, with respect to sharing data, collaborating on projects, resolving conflicts, and much more
• Methods to establish a culture of effective cross-functional and varying team communication and collaboration
• Technology solutions that could offer a comprehensive view of diverse automation projects, pinpointing areas for cohesive collaboration

IA Maturity Level: All & Various

Lines of Business Functional Focus: Technology, Operations & Enterprise-Wide

An intelligent automation Center of Excellence (CoE) is a team of experts responsible for the planning, development, implementation, and maintenance of automation solutions within an organization. That said, an automation CoE can play a critical role in helping organizations achieve their various automation objectives. In this session, we'll dive into a real-world use case that demonstrates how to successful startup an impactful automation CoE, so it can in turn provide highly valuable automation programs to the business.

In this session, topics of discussion will include, yet will not be limited to:

• Defining the organization's overall and various automation strategies and roadmaps
• Identifying and prioritizing automation opportunities
• Selecting and implementing the right automation tools and technologies
• Training and upskilling employees on various automation tools and their use cases
• Measuring and optimizing the impact of automation
• Governance and oversight

IA Maturity Level: Early Adoption & Evolving

Lines of Business Functional Focus: GBS, Center of Excellence, Technology, Operations & Much More!