Agenda: 28th October 2025

9:00 am - 9:45 am Complexity is Killing Agility: How to Leverage Process Intelligence to Keep Up A roadmap for turning insights into action through enterprise-scale enablement.

Jack Moloney - Senior Director, Global Strategic Customer Transformations, SAP

In today’s fast-moving business landscape, complexity is the enemy of agility. Siloed operations, legacy systems, and fragmented insights hold organizations back from delivering their best. SAP Signavio turns that complexity into clarity giving leaders a single source of truth to understand, optimize, and transform processes end to end. 

By unlocking transparency, accelerating decision making, and enabling continuous improvement, SAP Signavio empowers businesses to adapt faster, innovate smarter, and seize new opportunities with confidence. 

Join us to see how industry leaders are embedding process intelligence at the heart of transformation strategies to drive sustainable growth and measurable results.

Key Takeaways

  • How to integrate process intelligence into enterprise-wide transformation.
  • Leveraging SAP Signavio to break down silos and create a single source of truth.
  • Accelerating decision-making with real-time insights and analytics.
  • Using AI-powered process optimization for continuous improvement.
  • Proven strategies to maximize ROI from process transformation initiatives.
  • Real-world examples of organizations turning complexity into competitive advantage.
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Jack Moloney

Senior Director, Global Strategic Customer Transformations
SAP

10:00 am - 10:45 am AI Can’t Fix a Broken Process: Building Tech People Actually Want A practical roadmap to building strong, AI-ready operations with process mining

Hussam Gaoro - CoE Manager, Intelligent Automation, BDC

According to SSON, a staggering 81% of companies are planning to invest in agentic AI in the next 12 months. But amid the hype around autonomy, many overlook the groundwork required to make it work. Before implementing AI and automation, getting your processes in order is crucial. Foundational technologies like process mining aren’t outdated; they’re more essential than ever.

In this session, leading automation experts will provide a roadmap for leveraging process mining to achieve success. Key steps include:

Step 1: Lay the Groundwork

  • Why process visibility is the first step to any automation initiative.
  • The hidden risks of applying AI to flawed or inefficient processes.

Step 2: Align Your Teams

  • How behavioural principles like the IKEA Effect can drive change adoption.
  • Strategies for building trust through transparency and communication.
  • Empowering data teams to become transformation leaders. 

Step 3: Track What Really Matters & Secure Buy-In

  • How to measure success through adoption, satisfaction, and alignment
  • Framing process mining projects as a long-term investment in resilience and agility to win executive support.
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Hussam Gaoro

CoE Manager, Intelligent Automation
BDC

11:00 am - 11:45 am PMI’s Blueprint for Finance Excellence: Process Mining in Action Discover how PMI Revolutionized Finance via Process Mining

Krzysiek Znaleziony - Head of Digital Transformation, Philip Morris International GBS

Finance has long been at the heart of shared services and a top priority for digital transformation, but automation alone isn’t enough. To truly modernize finance, organizations must prioritise end-to-end visibility, strong governance, and a data-driven foundation.

Philip Morris International (PMI) made process mining a cornerstone of its finance transformation journey, enabling smarter decisions, faster execution, and more consistent compliance across the enterprise. Join PMI’s Head of Digital Transformation to learn how the company’s BPM ecosystem enables smarter decisions, faster execution, and more consistent compliance across the enterprise. Key highlights include:

  • Why PMI prioritized process mining for its finance transformation.
  • How PMI uses process intelligence to drive visibility and actionable insights.
  • The impact of process governance in driving consistency, compliance, and stakeholder trust.
  • How PMI’s BPM Center of Excellence is accelerating adoption and standardization.
  • What’s next: PMI’s future vision for process mining, intelligence, and enterprise-wide value.
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Krzysiek Znaleziony

Head of Digital Transformation
Philip Morris International GBS

12:00 pm - 12:45 pm From Pilots to Predictive Power: How Mars Scales Process Mining for Enterprise Transformation Discover best practices for moving from the pilot-phase to enterprise-wide value.

Ryan Geibel - Global Finance CI & Automation Leader, Mars

Many organizations get stuck in process mining’s “pilot phase,” missing the real prize: enterprise-scale insights that fuel automation, predictive analytics, and confident decision-making.

Discover how Mars breaks out of proof-of-concept purgatory and harnesses process mining as a launchpad for digital twins, robust analytics, and enterprise-wide transformation. 

Key points include:

  • Scaling from pilots to enterprise-wide enablement (whilst maintaining speed and impact). 
  • Turning process insights into a foundation for automation and continuous improvement.
  • Reducing risk, saving costs, and improving agility with predictive simulations

Join us to explore how leaders are using process mining as the extra 20% that transforms foresight into sustained business impact.

Ryan Geibel

Global Finance CI & Automation Leader
Mars

1:00 pm - 1:45 pm 3 Ways to Drive Real ROI from Your Process Mining Project Uncover the missing link between process visibility and ROI.

You’ve uncovered inefficiencies, bottlenecks, and opportunities through process mining, but now what? Insight alone doesn’t deliver ROI. To turn visibility into value, organizations must bridge the gap between analysis and action.

In this session, learn how to operationalize your process intelligence and use AI to move from findings to measurable outcomes.

Key takeaways include:

  • How to prioritize insights that lead to a tangible business impact
  • The role of AI in recommending and executing next-best actions
  • Building the feedback loops that sustain continuous improvement

Whether you're kicking off your first project or scaling across business units, this session will help you turn data into decision, and decisions into results.