Shared Services & GBS Select Leadership Summit

March 15 -17, 2026
Orlando, FL

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Alex Borges

Vice President, Global Shared Services Forward Air

Main Conference Day 1 - Monday, March 16, 2026

12:00 PM Optimizing GBS for Operational Efficiency Through Data Analytics

Data is a strategic asset for GBS, enabling smarter decisions and more effective operations. This session will focus on how GBS organizations can unlock the power of data analytics to optimize processes, improve efficiency, and drive business outcomes.

• Learn how to build a data-driven GBS organization that leverages predictive and prescriptive analytics.

• Discover how data insights can be applied to optimize resource allocation, enhance performance, and align with broader business goals.

Check out the incredible speaker line-up to see who will be joining Alex.

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