Shared Services & GBS Select Leadership Summit

2026 Sponsor

Bectran is the industry leading credit management SaaS platform, which has grown rapidly to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. Recognized as a top innovator in the credit software industry, Bectran has been described by credit professionals as "the future of the Credit Department." From simple to complex organizations, SMEs to Fortune 500 companies, Bectran has helped companies cut down the time it takes to process and approve credit by over 90% while significantly lowering the risk of credit defaults and the cost of collections.

2026 Sponsor

2026 Sponsor

Hypatos is a leader in agentic process automation, modernizing global business services with AI-powered co-workers.

Hypatos’AI agents are highly specialized digital experts that autonomously handle business support tasks with human-like expertise and the speed of AI. Continuously learning from core systems, external tools, and human input, they automate back-office functions while remaining compliant with regulations.

Trusted by large enterprises across Europe and North America and partnered with SAP, Workday, xSuite, among others, Hypatos enables clients to build fully AI-driven operations across Procure to Pay, Order to Cash, and Hire to Retire – facilitating autonomous workflows, reducing manual effort, and optimizing financial operations. This results in transaction processing that is 100x faster with 75% fewer errors.

Founded in 2018 with hubs in Berlin, Miami, and New York, and operations in 15+ countries, Hypatos is transforming business support services through seamless automation.

2026 Sponsor

Infosys BPM, the business process outsourcing subsidiary of Infosys (NYSE: INFY), provides end-to-end outsourcing services for its clients across the globe. The integrated IT and business process management solutions approach of Infosys BPM enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

2026 Sponsor

ISG helps you to confront emerging challenges, prepare for new opportunities and reimagine your future.

As a global AI-centered technology research and advisory firm, ISG partners with our clients to determine a future vision, lead rapid change and realize the value of your digital investments at scale. We’re more than consultants: we help our clients achieve operational excellence and faster growth.

2026 Sponsor

Discover PROCOMER, Trade and Investment Agency of Costa Rica, your gateway to thriving foreign direct investment. We offer a range of services, including assistance with company establishment and ongoing support to ensure a smooth soft landing for your business. We manage the Free Trade Zone Regime and focus on developing productive linkages to help local businesses grow. Our Talent Unit connects you with a skilled workforce, making Costa Rica an attractive hub for your investment. Visit us at SSOW and Shared Services & GBS Select Orlando to explore how we can help turn your vision into reality!

2026 Sponsor

ProHance is a global operations management platform that helps provide visibility in your operations on a real time basis.

ProHance helps you view your operations holistically and identify opportunities for collaboration & optimization across your Enterprise.

It helps you unlock the full potential of your Human Capital and Digital Investments by identifying how your teams spend time that impacts your customers and enterprise.

The visibility and actionable analytics ProHance provides helps operations become more Lean, Agile and Customer Centric.

Drive operational efficiency and derive cost benefits of 15 - 30% in first year of deployment.

2026 Sponsor

Redwood redefines record-to-report (R2R) processes with its innovative financial automation solution, streamlining over 90% of financial close tasks both within and outside ERP systems. Our cutting-edge technology, deeply integrated with SAP, ensures seamless efficiency and compliance, making Redwood the trusted choice for industry leaders like Arla, Fovia, Jabil, Siemens, Danone, Allianz, and Ashland. Specializing in all areas of the financial close process, including accruals, provisions, reclassifications, task management, journal entry, balance sheet reconciliation, and intercompany transactions, Redwood's R2R solution is the ultimate package for modern finance departments. You'll experience substantial reductions in manual effort, leading to quicker financial closes and enhanced reporting accuracy. At Redwood, our passion for automation drives us. We believe in automating any process that can be automated to unlock efficiencies. Our solutions play a crucial role in critical business operations like forecasting, replenishment, reconciliation, financial close, order to cash, billing, reporting, and more. Enterprises across various industries — from manufacturing and utilities to retail, biotech, healthcare, banking, and aerospace — rely on Redwood to unleash human potential within their organizations.

2026 Sponsor

ScottMadden has been a pioneer in corporate and shared services since the practice began decades ago. Our Corporate & Shared Services practice has completed more than 1,300 projects since the early 90s, including hundreds of large, multi-year implementations. Our clients span a variety of industries from entertainment to energy to high tech. Examples of our projects include business case development, shared services design, and shared services build support and implementation.

2026 Sponsor

Searce is an AI-native, engineering-led modern tech consultancy that empowers clients to futurify by delivering real business outcomes. Over the last 20+ years, we have been a trusted technology partner for over 3,000 clients across Retail, Travel Transportation & Logistics, Financial Services, Healthcare, and other industries. Driven by an engineering excellence mindset, we care most about delivering intelligent, impactful & futuristic business outcomes. We specialize in modernizing business processes, infrastructure, and applications by leveraging our expertise in AI-native cloud platform modernization, data-to-decision intelligence, modern product engineering, and intelligent work and business operations. We take pride in building long-lasting relationships with our clients, striving to solve for "better" with every iteration.

2026 Sponsor

SEBPO is the go-to global business outsourcing partner for companies looking for a better way to work. Our innovative approach and expert teams are designed to give clients a competitive advantage. We offer flexible, customized solutions to help scale operations, control costs, and optimize processes. SEBPO Teams execute client tasks with an average accuracy rate of 99.75%. Our people-first approach and pursuit of excellence have yielded consistent recognition as one of the “5000 Fastest-Growing Private Companies in America” by Inc. and as a Top Global Outsourcing Company (GO100) by the International Association of Outsourcing Professionals (IAOP). Founded nearly two decades ago, SEBPO is committed to improving the lives of employees and their communities. We are the largest employer of BPO professionals in Bangladesh, with nearshore operations in El Salvador and established leadership and program support in the United States. For more information, please visit SEBPO.com.

2026 Sponsor

Supervity is the world’s first and leading AI Agents Platform, which simplifies the creation and management of AI Agents at scale, for businesses to automate manual processes. Today, world’s most admired companies such as Daikin, World Bank, Mondelez, NEC and Ultratech are leveraging Supervity AI Agents for delivering significant cost savings and process efficiency. Within a mere three months of adopting AI Agents, businesses have reported upwards of 30% in savings.

At the heart of the Supervity platform is the unique “AI Coach” – an employee’s biggest advocate – with integrated advanced Large Language Model capabilities and ability to prioritise data privacy and ethical AI use, in an intuitive way for business users to leverage cutting-edge AI automation capabilities in their workflows. It serves a pivotal role in facilitating the effective adoption and integration of the AI Agents by the workforce.

This innovative platform is transforming operations across front and back-offices.

2026 Sponsor

'TP: Powered by EI, Enabled by AI'

We are a global digital business services company serving many of the world's best brands. Every day, our people are there for you and your customers. For whatever they need and wherever they are in the world. With the largest geographic footprint in the industry, we have the resources, processes, expertise, and technology know-how you would expect of the market leader.

We believe TP leads the way in digitalization and analytics, enabling organizations to move forward from traditional approaches to shared services, business process outsourcing (BPO), and business process services (BPS), towards more holistic end-to-end solutions. This evolved approach creates value across the entire service lifecycle, while optimizing costs, and is centered on customer and employee experience. TP Global Business Services creates value for F&A (Finance and Accounting), HRO (Human Resource Outsourcing), WFM (Workforce Management) as a Service, Technology as a Service, Analytics as a Service and more.

We believe that customer experience, with emotional intelligence at its core, is a human thing, however it’s delivered. Technologies – like AI – are there to help and support our domain experts to be the very best they can be for your customers. It’s our people that make the difference.

Being there, for you and your customers. At your side, getting the job done, no matter what. Every time and everywhere.