Charlotte Savage

Director, Category Management Altria

Charlotte is Senior Director of Purchasing with Altria, responsible for enterprise Source to Pay (S2P) Category Management, including leadership of the outsourced Marketing Services Tower. She leads the transformation of purchasing and marketing services by modernizing operating models, strengthening governance of outsourced partners, and driving scalable, high performance ways of working that deliver sustainable enterprise value.

Main Conference Day 1 - Monday, March 16, 2026

11:30 AM Inside Altria’s Accelerated Business Solutions: From Functional Optimization to Enterprise Orchestration

Many GBS organizations optimize individual functions. Few redesign how workflows across the enterprise.

Join Altria’s GBS leaders across HR, Marketing, and Procurement and IBM Consulting’s Yogi Goyal as they share their transformation journey—from siloed efficiency to AI-driven, system-level orchestration. By untangling disconnected workflows and embedding AI into end-to-end processes, they are building an intelligent operating fabric where AI agents and domain experts coordinate decisions across the enterprise.

Check out the incredible speaker line-up to see who will be joining Charlotte.

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