Shared Services & GBS Select Leadership Summit

March 15 -17, 2026
Orlando, FL

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Viral Chhaya

Vice President, Global Business Services Diebold Nixdorf

Main Conference Day 1 - Monday, March 16, 2026

2:00 PM Panel: Talent, Trust, and Transformation: The Human Side of Next-Gen GBS

The next evolution of GBS success depends on talent that is agile, curious, and mission-driven. Upskilling, storytelling, and environmental values are rising as critical talent drivers—and GBS is becoming the proving ground for the future workforce.

• Explore new models for skills-based hiring, career mobility, and leadership development in GBS.

• Learn how to build a culture that empowers automation, supports environmental values, and keeps top talent engaged.

Check out the incredible speaker line-up to see who will be joining Viral.

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