Yogi Goyal is IBM Consulting's Global and Americas Managing Partner for its Business Operations services. A visionary C-suite executive with more than 25 years of experience leading high-growth global organizations and partnering with clients on technology-enabled transformation initiatives across many industries and multiple business domains including customer service and finance.
Many GBS organizations optimize individual functions. Few redesign how workflows across the enterprise.
Join Altria’s GBS leaders across HR, Marketing, and Procurement and IBM Consulting’s Yogi Goyal as they share their transformation journey—from siloed efficiency to AI-driven, system-level orchestration. By untangling disconnected workflows and embedding AI into end-to-end processes, they are building an intelligent operating fabric where AI agents and domain experts coordinate decisions across the enterprise.
Check out the incredible speaker line-up to see who will be joining Yogi.
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