Shujaat Ali

Shujaat Ali

Chief of Staff GBS and Director of Operations Booking Holdings

Tuesday, September 15, 2026

11:45 AM Upskilling for Ethical and Effective AI in GBS

As AI takes on more autonomous tasks, GBS organizations must prepare their workforce to work alongside technology while ensuring ethical and compliant outcomes. This session explores how to reskill employees to be both tech-enabled and governance-ready.

• Equip teams with skills and mindsets to collaborate effectively with autonomous agents

• Implement human-in-the-loop practices to maintain data privacy, compliance, and accountability


Check out the incredible speaker line-up to see who will be joining Shujaat.

Download The Latest Agenda