DAY THREE - THURSDAY, JUNE 18, 2020

8:00 am - 10:00 am Networking Break & Scheduled Meetings

10:00 am - 10:30 am CHANGE OF PLANS: GUIDE TO RETHINK YOUR O2C DIGITAL TRANSFORMATION ROADMAP

Sean Das - Manager, Solution Engineering, High Radius

A recent SSON survey indicated that 1 in 3 GPOs agree that despite the chaos, this is the right time to accelerate digital initiatives.

For business leaders and CFOs - more than ever before - cash is king. Order-to-cash shared services leaders today are expected to rise to the occasion and start reviewing their current strategies with greater urgency. From changes to the operating model, cost optimization and re-thinking their digital transformation plan - GPOs are being tasked with driving working capital impact. Join this session for summarized recommendations from the leading analyst firms such as Hackett and Gartner, on how GPOs should build their process and technology transformation roadmap in response to the COVID crisis. Additionally, get a sneak peek into the Highradius A/R automation platform which is delivering value to 200+ Fortune 1000 companies today.


Key Takeaways


  •  Research summary of challenges and COVID-19 impact mitigation strategies shared by GPOs
  •  Process-level breakdown of common offshoring/retention, cost optimization, continuous improvement, and technology strategies for O2C
  •  Quick-win technology deployment ideas across payments processing, cash application, credit and collections to immediately cut OpEx
  • Live Demo of HighRadius solutions for order-to-cash followed by expert Q&A


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Sean Das

Manager, Solution Engineering
High Radius

10:30 am - 11:00 am BALANCING RISK AND PRODUCTIVITY IN THE NEW NORMAL

Ray Pell - Sr. Director of Solution Consulting, AppZen

As the country opens for business again, we know the new normal won’t be like the old. Companies will be under pressure to do more with less to survive. The pandemic and its economic effects are also increasing financial pressure on employees.


As a result, businesses are much more vulnerable to various forms of employee fraud, including the most common: cheating on expense reports.


Join Ray Pell, a former CPA and AppZen’s Sr. Director of Solutions Consulting to learn how companies have struggled to address T&E fraud, and how AppZen is helping over 1,800 companies slam the door shut on T&E fraud while saving money and doing more with less.



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Ray Pell

Sr. Director of Solution Consulting
AppZen

11:00 am - 11:30 am Networking Break & Scheduled Meetings

11:30 am - 12:00 pm HP’S FINANCIAL TRANSFORMATION JOURNEY – CONTINUOUS INNOVATION AROUND PEOPLE, PROCESS & TECHNOLOGY

Jackie Peters - General Accounting Design, Process & Systems Manager, HP
Syril Mathai - V.P. Global Partner Engagement, Trintech


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Jackie Peters

General Accounting Design, Process & Systems Manager
HP

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Syril Mathai

V.P. Global Partner Engagement
Trintech

Spurred on by the conversation around the #MeToo revelations, gender inequality has never been more visible or relevant in the workplace than it is at this moment. While we have seen the rise in women leadership heading up some of the largest corporations, there is still a gap in gender equality. The shared services industry has provided exciting opportunities for female executives; however, the career path to leadership is still met with resentment and roadblocks.In this discussion, shared services leaders will share candid perspectives on what effective leaders do daily to rally the resilience needed to succeed, and lessons learned on how to enhance your leadership presence and establish yourself as a strategic heavyweight. Key points to be discussed will include:

  • Building strong relationships with people who appreciate your abilities and can show you how to elevate them in turn
  • What it means to have an “executive presence” and how you can develop one based on your unique attributes
  • How to communicate with confidence and be more persuasive by speaking the language of the business
  • Unique challenges women in shared services face related to career advancement, leadership training and skills development
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Candace Palmarozzi

Vice President Corporate Controller & Chief Accounting Officer
Borden Diary

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Becky Haynes

Controller
Acxiom

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Phyllis Gallay

VP, Global Shared Services Operations
BD

12:45 pm - 1:30 pm Networking Break & Scheduled Meetings

1:30 pm - 2:00 pm PROCESS OUTSOURCING - NEED OF THE HOUR

Natraj Kumar - Vice President – Business Process Services, HTC Global Services


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Natraj Kumar

Vice President – Business Process Services
HTC Global Services

2:00 pm - 2:30 pm STRENGTHENING OVERSIGHT OF OUTSOURCING, OPTIMIZATION & AUTOMATION INITIATIVES USING HUBS

Minhaz Lakhani, ACA, CIA, CPA - Director North America Finance Shared Services, McKesson
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Minhaz Lakhani, ACA, CIA, CPA

Director North America Finance Shared Services
McKesson

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Paul Nicolaisen

Former, EVP Global Business Services
AkzoNobel

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Deborah Kops

Industry Influencer and Shared Services Expert
Sourcing Change

3:30 pm - 5:00 pm Networking Break & Scheduled Meetings

5:00 pm - 5:00 pm End of Conference