MAIN CONFERENCE DAY 1 - WEDNESDAY, JUNE 16, 2021

11:05 am - 11:15 am Chairwoman's Opening Remarks

Heather King - Managing Director, Future Offices Series, IQPC
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Heather King

Managing Director, Future Offices Series
IQPC

11:15 am - 11:45 am The Digitalization of Finance: How Can Companies Adapt to Meet the New Digital Economy?

Cindy Gallagher - SVP, Shared Services, Gannett Co., Inc.

The last year has affected every business and meant that they need to look at different ways of digital working. But the accelerated digitalization brought upon businesses worldwide is far from complete. Global CFOs and CIOs worldwide are investigating strategies to simplify complex and time-consuming operations while preventing workflow disruptions and maintaining productivity levels.

As workplaces gear themselves up for another potentially eventful year, innovative solutions may be key to peel off unnecessary labor from all financial operations. Facilitating remote working, removing manual activities like paper invoice processing and quickly identifying and preventing issues are some of the ways top leaders can focus on growth while adapting to a revolutionized work environment. By digitalizing repetitive tasks, competitive companies can free up working capital and redirect their efforts towards more value added activities.

- In what way is digitalization bound to shape financial operations?

- What tools are available to enterprises in their quest towards the most effective use of their resources?

- How can modern solutions help businesses remain competitive in an increasingly globalized economy?



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Cindy Gallagher

SVP, Shared Services
Gannett Co., Inc.

11:45 am - 11:55 am Session Break

12:10 pm - 12:40 pm Client Case Study Hosted by Appzen

Naomi Secor - Global Managing Director, SSON Research & Analytics
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Naomi Secor

Global Managing Director
SSON Research & Analytics

12:40 pm - 12:50 pm Session Break

Shared services has evolved greatly over the years but the argument can be made that in some cases, in the mad dash to prove its worth with flashy valued added activities, some FSSOs have forgotten foundational strategies that can have huge impacts. The pandemic changed all that as people had to work smarter and find wins quickly to keep organizations afloat. Many of these activities revolve around a single necessity: ownership and accountability. In this panel, Finance Shared Services heads will discuss some of these quick wins they’ve found as well as ones that have fundamentally changed how the organization works. Topics will include:

·        Strategies to make team members more accountable for targets and results

·        Taking a step back for a broader view of business needs, ensuring you’re working smarter, not harder

·        When to push employees and when to let them push back: building and maintaining a team mentality for increased productivity and engagement

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Shivani Bhatia

Senior Director, Global Requisition to Pay
Johnson & Johnson

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Kamila Grembowicz

Head GBS Delivery Excellence and Transitions
JTI

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Chris Nicholas

Head of Americas TBS Finance Solutions & Site Lead Exton
Takeda

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Cindy Gallagher

SVP, Shared Services
Gannett Co., Inc.

1:20 pm - 1:30 pm Session Break

1:30 pm - 2:00 pm Continuous Process Improvement: Take Your SSO to Next Level Value with Finance Shared Services Trends & Benchmarks

Naomi Secor - Global Managing Director, SSON Research & Analytics

Shared Services and Global Business Services are set to double down on finance digitization to reach new heights in service delivery. During this data rich session, attendees will receive highlights from SSON’s State of the Industry Survey 2021, providing insights on end-to-end process performance, governance, technology and world-class benchmarks. Attendees will also participate in a live demonstration of SSON Analytics benchmarking tool to learn how the Top 20 Most Admired SSOs in the world perform across key E2E processes.

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Naomi Secor

Global Managing Director
SSON Research & Analytics

2:05 pm - 2:50 pm Virtual Interactive Discussion Group, hosted by PRGX




2:55 pm - 3:40 pm Virtual Interactive Discussion Group: Where Do You Stack Up? Modifying Your Cash Flow Strategy for Today’s Need-Based Environment

Deborah Moehlich - Director, Shared Services, Evoqua Water Technologies

Cash flow management is always a priority. But what COVID-19 has shown us is that it can mean the difference between life and death for a company. Even for organizations who haven’t been adversely affected by this particular crisis, the next one could be right around the corner, and without risk assessment and scenario planning, they are risking huge disruptions to their customer base and supplier network. Join this roundtable to benchmark with your peers and see who’s an A+ and who needs a tutor.

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Deborah Moehlich

Director, Shared Services
Evoqua Water Technologies

3:40 pm - 3:40 pm End of Main Conference Day 1