As an organization with a shared service, you strive to achieve greater efficiencies and more streamlined operations; therefore, you may be considering adding Robotic Process Automation (RPA) to your shared services as a way to enable cost savings and greater scalability. But what exactly is RPA? And how does it fit in with your SS goals? Is the promise of greater speed, efficiency, standardization, and accuracy worth the financial investment? This session will answer your burning RPA question and provide you with a clear plan to develop a structured framework before embarking on your RPA initiatives. You will learn:

• The benefits of integrating a RPA into your SS
• How to coordinate an implementation
• How to secure stakeholders engagement
• How to work collaboratively with vendors

Leave with an understanding of the potential of RPA and how to successfully integrate them with your internal resources to drive success.

Presentation by Pam Gabel, Executive Director of the Shared Services Center, University of Michigan