Gaining buy-in for shared services in higher education requires more than just a strong business case—it demands a compelling narrative that connects with faculty, administrators, and staff. Learn how to frame your shared services initiative in a way that resonates with key stakeholders, transforming them from skeptics into champions. This session explores strategies to communicate the benefits of shared services, address resistance, and align your model with institutional goals. From talent development to technology integration, discover how to build a foundation for long-term success in an evolving higher education landscape. 

• Define the scope of your shared services integration to align with institutional priorities, ensuring clarity on value and efficiency. 
• Building an organizational transformation model to create a customer-obsessed shared services culture. 
• Build a project integration roadmap that incorporates feedback from stakeholders and automation tools tailored for service delivery efficiency. 
• Developing and executing an ongoing strategy to engage with stakeholders so they will become your cheerleaders 

As the landscape of shared services continues to evolve, adopting a proactive approach to the future of work is essential for shared services. This panel discussion brings together thought leaders to explore emerging trends, workforce expectations, and technological advancements that will shape the next generation of work environments. Attendees will gain insights into strategies for fostering adaptability, enhancing employee engagement, and preparing their institutions to thrive in an ever-changing landscape. 

Key Takeaways: 

• Highlight key trends shaping the future of work in and how they impact shared services operations. 
• Learn strategies for creating a flexible work environment that meets the evolving needs of both employees and institutional goals. 
• Explore best practices for implementing proactive workforce planning and development initiatives that enhance organizational resilience.