Patrick McClain

Executive Director, HR Shared Services University of California, San Francisco

Main Day Two: Thursday, September 17, 2026

2:00 PM Strengthening Change Management Capabilities Across Campus Communities

Effective change management is essential when introducing new processes, technologies, and service delivery models across a campus environment. Yet many institutions struggle with inconsistent adoption and stakeholder resistance. This session focuses on strategies to build a shared understanding of change principles and a culture that supports adaptation. It examines how to equip faculty, staff, and administrative partners with the tools, language, and confidence needed to navigate transitions successfully while maintaining trust and engagement.

Establish a common change framework that clarifies roles, responsibilities, and pathways for input during transitions.

Build campus-wide communication and engagement tactics that support transparency, address concerns, and reinforce shared purpose.

Create capability-building programs that empower leaders and staff to lead, support, and sustain change across their respective units.

Check out the incredible speaker line-up to see who will be joining Patrick.

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