This focus day is meant to be a haven for you, our Higher Education Shared Services attendees to gather and hear content that is made just for you, including roundtables where you will be able to chat and network with your peers, “in person.”
Return to Work: Manage Safety While Maintaining Culture in Uncertain Times
Changing KPIs: So much has changed, how do you even benchmark?
“Location, Location, Location,” but how has that strategy changed post pandemic
Addressing Mental Health Issues: Post Pandemic
Agility: Learn from others on how they became agile and what they achieved by being able to quickly react to company needs
The Changing Face of Outsourcing: How has COVID-19 Reshaped the BPO Industry?
What Next In Automation: Where should you make investments?