20 - 21 October, 2020 | Shanghai, China

Christina Zhang | 张剑虹

Vice President, Head of APMEA Shared Services Centre | 副总裁,共享服务中心总经理 McDonald’s APMEA Guangzhou Data Processing | 麦当劳阿普米(广州)数据处理服务有限公司(麦当劳共享服务中心 - 亚太、中东和非洲地区)
Christina is Vice President and General Manager of McDonald’s APMEA (Guangzhou) Data Processing Co., Ltd. (APEMA Share Service Center), a position she has held since January, 2011. A true visionary in cultivating new possibilities in disruptive technology and a champion of change in applying cutting-edge thinking from multiple an d diverse disciplines; she is currently leading an organizational transformation for her center to change from a traditional captive SSC to a data management center leveraging advanced technologies such as RPA while underscoring her current team’s strength in BPR & change management. Christina joined McDonald’s in Jan 2011 as head of APMEA SSC. Prior to joining McDonald’s, Christina was a Service Delivery Lead for Accenture, where she was the head of a BPO (Business Process Outsourcing) service delivery center. Prior to Accenture, Christina had been working for GE & Genpact many years playing different leadership roles in Finance function and COE (Center of Excellence) team. Christina is a graduate of University of Illinois at Urbana-Champaign, Illinois (US). She holds a bachelor degree of Ohio State University (US). She is a member of the American Institute of Certified Public Accountants.

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