10 - 13 August, 2020 | Manila, Philippines

Dr. Omer Softic

Senior Director, Asia Pacific Service Delivery Lead, Finance Johnson & Johnson

Conference Day 1

Wednesday, August 14th, 2019

9:15 AM Expert Panel: What Does The Future Hold? Tax Governance & the Effects for Philippines Shared Services & BPO sector

SSCs are expected to grow at an average annual expansion rate of 20% in the Philippines. IBPAP stated that the IT-BPO and Global In-house Center (GIC) industry in the Philippines is the most important generator of jobs. Its contribution to gross domestic product (GDP) by 2020 is expected to be approximately 11%, making it the biggest contributor to the Philippines gross domestic product.

This session combines perspectives from SSC leaders, government officials and economist point-of-view to map out the future road for the unique Philippines Shared Services and BPO Sector.

  • Highlight government incentives for supporting the SSO&BPO sector future growth initiatives
  • Review current tax reform and its impacts on the BPO sector
  • Discuss the future outlook on potential threats and opportunities in the shared services and BPO sector

2:20 PM Shared Services Center Optimization: From Cost Reduction to Strategic Partnership

Early shared services centres were set up with a clear objective: efficiency and centralisation in pursuit of cost reduction.

The next step, however, is more complicated. Businesses around the globe are finding it challenging to take their SSCs to the next level. Across the board, few shared services centres have delivered the full value envisioned by CFOs and finance directors: that of a strategic enabler sustaining high levels of continuous improvement.
·         The motivation behind the decision to implement SSC
·         Project Methodology
·         Return of Experience on the project for the first 6 months of operations

3:40 PM Leadership Vision and Commitment: Competencies for a Changing Global Environment

Management fad or real value?
Providing Business insight and advice to the business, supporting decision making and driving performance
§  Dismantling Top-Heavy Headquarters
§  Framing Mindset: Run it like a business!
§  On time, at cost, at quality, ahead of competition.

Check out the incredible speaker line-up to see who will be joining Dr. Omer.

Download The Latest Agenda