Be Part of the community
India's Premier Gathering for
Shared Services & GCC Leaders
20 - 23 April 2027 | Bangalore, India
Attend for Just US$999
Secure your place at Shared Services & GCC Week India 2027 with our exclusive launch rate. Limited to the first 10 delegates.
The Future of Shared Services is Being Redefined:
Value in the Age of Agentic AI
GCC and GBS leaders are facing one of the most disruptive moments in the industry’s history. Agentic AI is reshaping how enterprises create value, while long-standing operating models remain under pressure to prove their relevance.
Against this backdrop, SSOW India 2027 will spotlight GCC and GBS value from the outside-in - through the lens of enterprise leaders who rely on shared services, GCCs and GBS organisations every day. Across four days in Bangalore, business leaders will share what they need next from service delivery, helping shape how operating models must evolve in an agentic age.
From visionary keynotes to hands-on transformation strategies, the event will deliver actionable insights, meaningful connections, and fresh perspectives on the future of GCC and GBS. Together, we will rethink, rebuild, and future-proof organizational value.
Join us in Bangalore for SSON India Week 2027 - where the future of GCC and GBS takes shape.
WHAT CAN YOU EXPECT IN 2027?
The future of Global Business Services and Global Capability Centres is evolving - and SSOW India 2027 brings both communities together to shape what's next.
With dedicated GBS and GCC conference days, expanded interactive discussions and new opportunities for peer learning, this year's programme explores how India's leading organisations are driving enterprise value through AI, transformation and innovation.
MEET OUR EXPERT SPEAKER PANEL WHO SHAPED SSOW INDIA 2027
Hema Nevetia
Chief Financial Officer
Allstate India
Vijayata Nath
VP Global Shared Services, GBSolutions+, Pune GBS+ Service Delivery Center Lead
Ecolab
Sumit Mitra
Chief Executive Officer
Tesco
Priyaranjan Jha
Senior Vice President and Head of GBS
Iron Mountain Inc
Sankar Narayan
GBS APAC Head
Smith & Nephew
Siva Kumar Padmanabhan
MD and Head of Global Innovation and Technology Centre
AstraZeneca India Pvt. Ltd.
Mrinal Duggal
Head of Sanofi Global Services
Sanofi
Vandana Sharma
GBS Regional Delivery Lead
Kellanova
Shalini Nataraj
Global HR Head of GCC and Employee Experience
Maersk
Chris Gunning
Global Enablement Lead, Global Finance Operations
NielsenIQ
Venkat Kumar Siddineni
Principal Consultant-Business Support , Former Director - Head KONE Business Ser
KONE
Rajesh Puneyani
GCC Site Leader
Kenvue
Sudhir Dasmantharao
Chief Executive Officer Adani Enterprice GCC
Adani
Jinya Suzuki
Chief Executive Officer
MUFG Global Services
Vikas Arora
Managing Director - Shared Services & Transformation
State Street Services India Pvt Ltd
Vipul Soni
Head of Global Digital Technology Centre (GDTC)
McCain Foods
Biju Balachandran
Head of Software Development, Clinical & Social Care
CompuGroup Medical SE & Co. KGaA
Dhananjay Kumar
VP Global Service Delivery Finance Shared Services
Nielsen IQ
Tanuja Birla
Global Business Services Leader
Apollo Tyres Limited
Kirankumar Badaboina
Global Head of Data Engineering, Data Governance Analytics CoE
Dr Reddy's
Dwaipayan Chakraborty
Head of IT Shared Services India
jas
Marina John
General Manager Procurement Operations, Supply Chain CoE
Carrier
Vibhuti Saxena
Head Finance Transformation & GCC Operations
Novo Nordisk
Deep Prakash Pant
Senior Director & Head of GCC Practice
NTT Data
Pramod Nama
Director Procurement GBS & Procurement GPO
Air Liquide
Arvind Shankar
VP Business Process Transformation, GBS
Reckitt
Dhaval Radia
Chief Financial Officer
ZEISS
Deshant Kaila
Managing Director
McDonald’s
Abhinav Goel
GBS India Head and Global Process Improvement Leader
McCormick & Co Inc
Reni Varghese
Vice President, Head of Business Process Excellence and Shared Services for APAC
Northern Trust Corporation
Manish Jain
GCC Centre head, India YUM Brands
Yum Brands
Deepti Mohan
Standard Chartered
Standard chartered
Ajay Kumar Wadhwa
Chief Executive Officer
Tata Motors Global Services
Srirangarajan Hv
Managing Director
Diageo Business Services India
Suman Singh Deo
Head Recruitment GBS Centres India & Japan
Swiss Re
Bipul Arora
Executive Vice President - Business Shared Services
ITC Ltd
Jayanthi Anilkumar
Head - HR Shared Services Centre
Larsen & Toubro Ltd
Soumyakant Dwivedy
Regional Supply Chain Excellence, Analytics and Distributor Management Director
BD
LEARN MORE ABOUT SSON
Exclusive HR Pass for GBS & GCC HR Leaders
Secure your place at just US$799 for Shared Services & GCC Week India 2027. Limited to the first 10 delegates.
Here's what our Attendees said about SSOW India Week:
Overall, the event was a fantastic platform for growth and learning, and I am truly grateful for the opportunity to be a part of it. A big thank you to SSON for bringing this enriching experience to life in India.
It was such a privilege to speak with such a high energy & knowledgeable audience. Thank you SSON for the opportunity and for curating and leading a phenomenal event.
Had the opportunity to be a speaker in the 2024/2025 editions, the content quality has really evolved and so have the GBS Success stories and use cases. Thanks SSON for a well-coordinated and excellent event.
Thank you SSON team for organizing a great event. Loved the panel and the round tables. It was great to hear the perspectives from industry leaders and how they are driving their GCC to next level of maturity.
Thank you SSON for organizing such an engaging SSOW event and for the invitation. The insights shared by the co-panelists were excellent, and the session was very well moderated.
Thank you SSON team for the opportunity. It was nice to understand the perspectives from industry leaders and how they are driving their GCC to next level of maturity.
A Look Back at SSOW India Week 2026
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