Manzur Ali

Associate Vice President - Head APAC EdgeVerve

Main Conference | Day One - Wednesday, 13 August 2025

9:50 AM Fireside Chat: Reinventing GBS: Driving Business Transformation Beyond Cost Savings

Global Business Services (GBS) is undergoing a profound shift—from being a back-office efficiency engine to a strategic lever for enterprise transformation. As organizations push beyond cost arbitrage, GBS leaders are reimagining service delivery to unlock business value, agility, and innovation.

· Beyond Efficiency: How GBS is driving enterprise growth, not just cost savings.

· Next-Gen Operating Models: Shifting from transactional services to value-led delivery

· Leadership Buy in: What it takes to shift mindsets—within GBS teams and the broader enterprise

· Redefining Success: New KPIs and value metrics for the future of GBS

Check out the incredible speaker line-up to see who will be joining Manzur.

Download The Latest Agenda

Manzur Ali

Main Conference | Day One - Wednesday, 13 August 2025

9:50 AM Fireside Chat: Reinventing GBS: Driving Business Transformation Beyond Cost Savings

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