10 - 13 August, 2020 | Manila, Philippines

Sharmini Krishnan

Managing Director Lufthansa Services Philippines

Conference Day 1

Wednesday, August 14th, 2019

12:00 PM 14 - Diversity & Inclusion: Managing Bias in the Talent Lifecycle

Once you hire for diversity, how do you embrace the new talent into an organisation? How do you make these employees feel welcome and integrated with the team? We present the developmental model for D&I: Compliance Efforts, Inclusion Efforts & Employer of Choice Efforts. Find out where your boss stands.

3:40 PM Using Workforce Management Tools with CX Solutions in Digital Transformation

Competencies for a Changing Global Environment. The Chiefly responsible for successful transformational ones strategic to business.
§  Change leadership at the helm of the affairs
§  A symphony approach to multi-pronged engagement
§  Targeted communication strategy

Conference Day 2

Thursday, August 15th, 2019

12:00 PM 3 - Designing (EX) Employee Experience - Framing Retention and Millennial Engagement Strategy in Change to Create an Exceptional SSC

In a digital world with increasing transparency and the growing influence of Millennials, employees expect a productive, engaging, enjoyable work experience. Rather than focus narrowly on employee engagement and culture, organisations are developing an integrated focus on the entire employee experience, bringing together HR, and management practices that impact people on the job. A new marketplace of pulse feedback tools, wellness and fitness apps, and integrated employee self-service tools is helping HR departments understand and improve this experience. Through new approaches such as design thinking and employee journey maps.

Find out how we use this tool to measure employee satisfaction.

Check out the incredible speaker line-up to see who will be joining Sharmini.

Download The Latest Agenda