Tables Turned. Partners Speak!

Most conference podiums focus on the most effective use of business process outsourcing as a model and how to get the most out of an outsourcing relationship. Yet, as GBS increasingly evolves into a hybrid model, working hand in glove with outsourcing partners become even more of an imperative. Join a panel of business process outsourcing leaders as they candidly discuss, from their perspectives, how to forge more effective relationships and explode common myths. Facilitated by Deborah Kops, the panel will explore such questions as:

1. How to harness the power of outsourcing in a hybrid model
2. How to think about optimal work placement
3. What makes a good outsourcing client
4. When outsourcing relationships don’t deliver for either party
5. How to forge a win-win relationship