One of the key challenges faced by most women leaders is a lack of mentors or sponsors throughout their career. This panel will share why it’s such an important area to focus on and offer practical tips on how to build important allies and relationships. 

·       Why having a sponsor is critical for your career and how to actively seek them

·       Actively looking for allies to make the journey easier

·       Sharing perspectives from the allies: you are not alone! 

SSON Research & Analytics has just announced the list of this year’s Top 20 Most Admired SSO/GBS and Tom Bangemann, Head of Research at SSON R&A, will present their key Performance Metrics in this session. We are also inviting a number of these SSOs onto the stage to talk about just what sets their performance apart and ask them to share their winning strategies. Find out what “good” looks like and how to push your own SSO up the value curve. You will also learn how you can tap this aggregated data, get tips on setting your compass, and how to manage data collection as you mature.

Sports and social influencer, women in tech mentor, Mount Everest earthquake survivor; In addition to his current role, Tony’s many other identifies provide him with different perspectives for his leadership as Managing Director of Ingram Micro GBS. In addition, his previous role as the Financial Director has given him a profound understanding of what matters the most from the customer’s perspectives. In this session, Tony will share how this background has guided many of his current decisions in shaping their global business services strategies:

·       Relationship and global services management: understand what really matters to your customers

·       A new quest for talent and skillsets to support digital transformation

·       Adapting workspace strategies to support the next-generation employees

·       OneIngram: Developing a collaborative approach to boost performance, service excellence and relationship