This year’s SSOW Europe in Lisbon offered a revamped agenda tailored to every stage of the GBS maturity curve—whether you’re building foundational capabilities, scaling operations, or redefining excellence as a leader.

• Big Ideas Stage: This stage was built for visionary leaders driving innovation, redefining GBS, and exploring bold strategies.
• Split-Plenary Stage: This stage invited organisations scaling operations and tackling challenges across regions and functions.
• Foundational Capabilities Stage: For those starting their GBS journey, this stage showed how to build strong foundations for growth.

Who Attended SSOW Europe 2025? Download the Official Attendee List

Discover which leading organisations and transformation experts gathered in Lisbon for the 2025 edition of Shared Services & Outsourcing Week Europe.

From global enterprises to innovative disruptors, see who joined the conversation on the future of Shared Services, GBS, outsourcing, HR, and finance.

Download now to find out who was onsite in May 2025.

This year, over 850 GBS leaders from 250+ companies across 42 countries came together in Lisbon to mark 25 years of shared services transformation. Whether you joined us onsite or couldn’t make it, our Post-Event Report captures the key moments, insights, and impact of the event.

Inside you’ll find:

✔️ Attendee insights and event stats

✔️ Session highlights and strategic takeaways

✔️ Testimonials from your peers

✔️ SSON Impact Awards 2025 winners

✔️ What’s next for SSOW

Download your copy and see why SSOW Europe continues to be the must-attend event for the GBS community.

Get an exclusive first look at what’s ahead for next year’s event. Inside, you’ll find the key agenda themes shaping the future of GBS, the agenda-at-a-glance, and an introduction to our bold new value proposition for 2026 – The Future of GBS Is on the Line: Challenge Value from the Outside-In.

Discover how SSOW Europe 2026 will empower shared services and GBS leaders to redefine their purpose, break out of operational silos, and build service models fit for the agentic age. Don’t miss your chance to see how the conversation is evolving – download the early agenda now.