SSOW Information

Booking Request: SSOW Lisbon 2022

23 - 25 May, 2022 | Estoril Congress Center, Estoril, Portugal

Fill in the form below to make a delegate booking request for the 22nd Annual European Shared Services & Outsourcing Week 

24th Annual SSOW Europe 2024 | Event Guide

24th Annual SSOW Europe 2024 | Event Guide

Embarking on a transformative journey, SSOW Europe 2024 unveils an inspiring agenda, tailored to address shared services challenges at various maturity levels!

Elevating the discourse, we are thrilled to welcome an impressive lineup of 90+ of the most experienced and senior Shared Services & GBS leaders, representing the best of global leadership. The stage will resonate with insights and experiences from renowned brands such as Nokia, Meta, PepsiCo, SLB, OMV, KraftHeinz, ManpowerGroup, Paramount, AstraZeneca, The Adecco Group, Lonza, Lufthansa Global Business Services, Lloyds Banking Group, Boehringer Ingelheim Business Services, Dexcom, Haleon, Kerry Group, and Dell Technologies. Each speaker embodies innovation, resilience, and excellence, promising to share game-changing trends and best practices that will undoubtedly inspire and guide us towards a future of unparalleled success in Shared Services and Global Business Services

Virtual Interactive Discussion Groups | SSOW 2020

Virtual Interactive Discussion Groups | SSOW 2020

As the SSOW Europe 2020 Summit is now postponed until September, we still want to bring attendees together NOW to learn from one another and debate how SSO’s should best find ways forward in this time of unprecedented disruption and change. The Virtual Interactive Discussion Groups are the ideal way to connect with, benchmark with, and learn from your European peers as you adapt to a world that changes daily.

Limited to 15 people per table, make your selection now about which Interactive Discussion Group you would like to join. By signing up now, you have secured your place in the discussion. With places strictly capped to 15 participants, it is on a first come basis. 

20 Reasons to attend SSOW 2020

20 Reasons to attend SSOW 2020

In September 2020, Shared Services & Outsourcing Week Europe will celebrate its 20th Anniversary in Lisbon, Portugal. With a vast agenda covering the whole landscape of the Shared Services industry, an awards ceremony, parties (yes more than one), workshops, CFO Boardrooms and much, much more we have listed just 20 of the reasons to attend SSOW for its 20th Anniversary. See you in September!

Key Sessions at SSOW 2020 | Future of Finance and Innovation

Key Sessions at SSOW 2020 | Future of Finance and Innovation

Discover some of the key speakers, case studies, panel discussions, workshops and more with a focus on the future of finance and innovation taking place at SSOW 2020.

Key takeaways from SSOW 2020 include:

  • How to establish centres of excellence for business partnership & automation continuous improvement
  • How to implement a digital finance transformation programme to drive customer experience
  • How will changes in the workforce affect the finance operating model
  • Building agility into the future of finance

Discover sessions on the future of finance and innovation now

Key Sessions at SSOW 2020 | Global Business Services

Key Sessions at SSOW 2020 | Global Business Services

Discover some of the key speakers, case studies, panel discussions, workshops and more with a focus on Global Business Services taking place at SSOW 2020.

Key GBS takeaways from SSOW 2020 include:

  • How GBS and global services can become more flexible and agile meanwhile remaining a high level of standardisation
  • How to leverage smart technology to achieve 30% cost reduction
  • Creating the workplace of the future – encouraging cross-generational collaboration

Discover sessions on Global Business Services now

Key Sessions at SSOW 2020 | HR & Change Management

Key Sessions at SSOW 2020 | HR & Change Management

Discover some of the key speakers, case studies, panel discussions, workshops and more with a focus on HR & Change Management taking place at SSOW 2020.

Key takeaways from SSOW 2020 include:

  • Attracting and retaining key talent
  • Improving employee engagement
  • Removing a tangle of legacy systems and varying processes to improve standardisation
  • Enabling technology, data, automation and analytics redefining HR transformation

Discover sessions on HR & Change Management now

Key Sessions at SSOW 2020 | Intelligent Automation

Key Sessions at SSOW 2020 | Intelligent Automation

Discover some of the key speakers, case studies, panel discussions, workshops and more with a focus on Intelligent Automation taking place at SSOW 2020.

Key Intelligent takeaways from SSOW 2020 include:

  • How to map out the path to envision, strategize and conceptualize IA in full fledge
  • How to convert and scale up end-to-end with time efficiency
  • Develop COE for knowledge and capability

Discover sessions on Intelligent Automation now.

SSON Impact Awards - An Ultimate Guide to 2020

SSON Impact Awards - An Ultimate Guide to 2020

The Ultimate Guide to the SSON Impact Awards!

This guide provides crucial information to help you succeed at the prestigious SSON Impact Awards.

  • Hear from the Judges and previous winners of the awards.
  • Discover what it takes to succeed.
  • Gain insights into the award categories and much more!

Download the guide now... and Good luck!

SSOW 2019 Show Report

SSOW 2019 Show Report

Find out what happened at the last iteration of SSOW Europe in the 2019 Show Report.

In 2019 we celebrated the 19th Anniversary of #SSOW19 with 90+ speakers, an agenda packed full of thought provoking case studies, interactive workshops and discussion groups and exciting and selfie worthy drinks receptions.

Over 600 attendees from more than 200 different companies from over 40 different countries came together to learn, benchmark and network in sunny Lisbon for Shared Services & Outsourcing Week 2019.

Highlights from the SSOW Show Report include:

  • Key Takeaways from the event
  • An audience overview
  • Inspirational speakers and their sessions
  • SSON Impact Awards highlights - including what the judges had to say
  • and much more!


“What an amazing and inspiring experience!!”


Download the SSOW Show Report now for further information.

A Guide to the 2020 SSON Impact Awards

A Guide to the 2020 SSON Impact Awards

The Ultimate Guide to the SSON Impact Awards!

This guide provides crucial information to help you succeed at the prestigious SSON Impact Awards.

  • Hear from the Judges and previous winners of the awards.
  • Discover what it takes to succeed.
  • Gain insights into the award categories and much more!

Download the guide now... and Good luck!

SSON Analytics Slide Deck for SSOW Speakers

We want to help you get the best out of your presentation at Shared Services & Outsourcing Week and we know from experience that delegates love data points. With that in mind, the team at SSON Analytics has researched some of the most interesting data about the European shared services landscape. 
 
SSON Analytics have put together a slide deck for you to pull key data to support and enhance your presentation. You may simply embed a specific slide/chart into your presentation (or use your own slide template) and reference the source provided. 
 
To simplify your search, SSON have listed the data under key headlines.
Year in Review | SSOW

Year in Review | SSOW

Europe's No.1 Biannual Shared Services & Outsourcing Event - Year in Review of both SSOW Lisbon and SSOW Autumn. 

Key themes:

  • What were the Standout Sessions of 2018?
  • Highlights of the Year 
  • The European Event Director's Core Takeaways!
  • Who Attends? 
  • Letter from the Chairs
  • SSON Excellence Award Winners