SSOW Information

Event Agenda | Shared Services and Outsourcing Week 2025

Event Agenda | Shared Services and Outsourcing Week 2025

Agility is key in 2025 as GBS evolves to deliver enterprise-wide value across core functions like Supply Chain, R&D, and Commercial Operations. With advancements in AI and the rise of Global Capability Centres, organisations must adapt rapidly to stay competitive.

This year’s SSOW Europe in Lisbon offered a revamped agenda tailored to every stage of the GBS maturity curve—whether you’re building foundational capabilities, scaling operations, or redefining excellence as a leader.

  • Big Ideas Stage: This stage was built for visionary leaders driving innovation, redefining GBS, and exploring bold strategies.
  • Split-Plenary Stage: This stage invited organisations scaling operations and tackling challenges across regions and functions.
  • Foundational Capabilities Stage: For those starting their GBS journey, this stage showed how to build strong foundations for growth.
SSOW Europe 2025 Attendee Snapshot

SSOW Europe 2025 Attendee Snapshot

Who Attended SSOW Europe 2025? Download the Official Attendee List

Discover which leading organisations and transformation experts gathered in Lisbon for the 2025 edition of Shared Services & Outsourcing Week Europe.

From global enterprises to innovative disruptors, see who joined the conversation on the future of Shared Services, GBS, outsourcing, HR, and finance.

Download now to find out who was onsite in May 2025.

SSOW Europe 2025 Post-Event Report

SSOW Europe 2025 Post-Event Report

This year, over 850 GBS leaders from 250+ companies across 42 countries came together in Lisbon to mark 25 years of shared services transformation. Whether you joined us onsite or couldn’t make it, our Post-Event Report captures the key moments, insights, and impact of the event.

Inside you’ll find:

✔️ Attendee insights and event stats

✔️ Session highlights and strategic takeaways

✔️ Testimonials from your peers

✔️ SSON Impact Awards 2025 winners

✔️ What’s next for SSOW

Download your copy and see why SSOW Europe continues to be the must-attend event for the GBS community.