This year’s SSOW Europe in Lisbon offers a revamped agenda tailored to every stage of the GBS maturity curve—whether you’re building foundational capabilities, scaling operations, or redefining excellence as a leader.

• Big Ideas Stage: For visionary leaders driving innovation, redefining GBS, and exploring bold strategies.
• Split-Plenary Stage: For organisations scaling operations and tackling challenges across regions and functions.
• Foundational Capabilities Stage: For those starting their GBS journey, building strong foundations for growth.

For 2025, we have invested a lot of time and resources into significantly expanding the HR Stage at SSOW Europe. This year’s dedicated HR content will explore strategies for transforming your HR shared services whilst balancing innovation, employee experience, and scalability. You’ll hear from over 20 HR experts representing top companies like Lonza, Equinix, adidas, Ocado and Deliveroo among others.

This agenda specifically covers the HR-related content so you can easily see at a glance all of the content that is designed for you. 

At SSOW 2025, we're addressing the unique challenges faced by Global Process Owners with dedicated stages for P2P, O2C, and R2R.

• Learn how to streamline processes with AI and automation, enhance efficiency, and achieve cost savings
• Discover the latest innovations in financial reporting and customer service to stay ahead of evolving needs
• Gain insights into managing change, standardising data, and optimizing end-to-end processes
  

This agenda specifically covers the GPO-related content so you can easily see at a glance all of the content that is designed for you.

TAP Air Portugal has agreed to offer a discount to the participants who make their flight booking and buy their ticket exclusively through TAP Air Portugal’s website.

Who’s Attending SSOW Europe? Download the Exclusive Attendee List!

Get an inside look at the powerhouse organisations joining this year’s Shared Services & Outsourcing Week Europe. From global brands to industry disruptors, SSOW Europe attracts top leaders driving transformation in Shared Services, GBS, outsourcing, HR, and finance.

Featured attendees include executives from the likes of AXA Global Business Services, Nokia, Diageo, Mars Global Services, Stora Enso, and many more. Connect with senior C-suite executives, directors, and decision-makers shaping the future of business services. Whether you’re looking to expand your network, gain strategic insights, or forge new partnerships, this is your chance to engage with the industry's brightest minds.

Download the attendee list now and see who you’ll be meeting in May at SSOW Europe 2025!