NOT JUST A CONFERENCE. A COMMUNITY 

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Shared Services leaders speaking at SSOW 2026

2026 Speakers

Alessandro De Luca
Alessandro De Luca
Group CIO and Head of Digital Enterprise Solutions
Merck Group
Merck Group
Annette Hamann
Annette Hamann
Head of Global Enterprise Solutions
Merck Group
Merck Group
Iwona Silora
Iwona Silora
SVP & GM EMEA
Iron Mountain
Iron Mountain
Priyaranjan Jha
Priyaranjan Jha
SVP and Head of GBS
Iron Mountain
Iron Mountain
Caroline Basyn
Caroline Basyn
Chief Digital and Information Officer
The Adecco Group
The Adecco Group
Gunter Van Craen
Gunter Van Craen
Chief Digital and Information Officer and Member of the Executive Committee
Bekaert
Bekaert
Edvinas Katilius
Edvinas Katilius
Vice President Global Business Solutions
Philip Morris International
Philip Morris International
Anjali Singh
Anjali Singh
Global Business Services Head
Ericsson
Ericsson
Varun Nagalia
Varun Nagalia
Vice President of Human Resources Tech and Services
IKEA
IKEA
Bill Jolly
Bill Jolly
SVP, Global Business Services
Bayer Global
Bayer Global
Jackie Crockford
Jackie Crockford
VP, Global Business Services
AstraZenca
AstraZenca
Laura Rejón Perez
Laura Rejón Perez
SVP Global Business Services
Repsol S.A.
Repsol S.A.
Jan Derek Gill
Jan Derek Gill
Head of Change and Communications, Digital Enterprise Solutions (DES)
Merck Group
Merck Group
Saskia Poelman
Saskia Poelman
Senior Vice president GBS
adidas
adidas
Sumit Mitra
Sumit Mitra
Chief Executive Officer
Tesco Business Solutions
Tesco Business Solutions
Maria Saggese
Maria Saggese
GBS Solution Lead Partner Global & EMEIA
EY
EY
Dominik Loerts
Dominik Loerts
Partner, Technology Consulting (Data & Analytics)
Ernst & Young Ltd
Ernst & Young Ltd
Christian Willenbruch
Christian Willenbruch
Director, Finance Transformation Lead
EY
EY
Ankit Singla
Ankit Singla
Director | UK&I Consulting
EY
EY
Manoj Kalra
Manoj Kalra
Global Head of Convatec Business Services
Convatec Ltd
Convatec Ltd
Nicoleta Apetrei
Nicoleta Apetrei
Chief of Staff and Chief Executive Officer
Societe Generale
Societe Generale
Jay Desai
Jay Desai
Vice President, IT Infrastructure & Operations
JTI
JTI
Pascal Biderbost
Pascal Biderbost
Vice President of Global Finance Services, & Poland Centre Head
Smith & Nephew
Smith & Nephew
Christian Rodriguez
Christian Rodriguez
Senior Director, GBS
Duracell Global Business Services
Duracell Global Business Services
Phil Gillingham
Phil Gillingham
Service Delivery Vice President, Human Resources
Microsoft
Microsoft
John O'Shea
John O'Shea
General Manager Global Business Services
Solvay
Solvay
Pawel Kalinowski
Pawel Kalinowski
Head of GBS Strategy and Service Management
Organon USA, Inc
Organon USA, Inc
James Michael David
James Michael David
GBS Strategy Director
AstraZeneca
AstraZeneca
Eduardo Serrano-Lobelo
Eduardo Serrano-Lobelo
Global Head of Shared Services
Sulzer
Sulzer
Salvo Russo
Salvo Russo
Head of Strategy, GBS
AstraZeneca
AstraZeneca
Vladimiro Ferreira
Vladimiro Ferreira
Head Automation COE & IT Services Portugal
SEG Automotive
SEG Automotive
Norbert Eitner
Norbert Eitner
Managing Director, Site Lead – Shared Services
XR Extreme Reach
XR Extreme Reach
Rahul Malhotra
Rahul Malhotra
Group Shared Services and Business Transformation Leader
EPTA Group
EPTA Group
Mohit Bhatia
Mohit Bhatia
Former SVP & Head of Maersk Global Service Centers, Senior Advisor
CMA-CGM GBS
Phil Priest
Phil Priest
Senior Vice President, Global Business Services
Rolls-Royce
Rolls-Royce
Fausto Grelli
Fausto Grelli
Head of Enterprise Service Management
McDonald’s
McDonald’s
Sarunas Suipis
Sarunas Suipis
MD & EVP
Citco Fund Services Lithuania
Citco Fund Services Lithuania
Asko Vainio
Asko Vainio
Project Director, GBS implementation
Fiskars Corporation
Fiskars Corporation

PEOPLE & HR LEADERS 2026

Sabine Weihbrecht
Sabine Weihbrecht
Head of HRS-EU
Bosch
Bosch
Andreas Mayer
Andreas Mayer
Director Employee Experience & Operational Excellence
ING
ING
Nadia Hutchinson
Nadia Hutchinson
Senior Director, Global HR Services and Operations
Cabot Corporation
Cabot Corporation
Claudia Petrocchi
Claudia Petrocchi
Vice President of Employee Experience and Services
CSL
CSL
Laura Pui-Moldovan
Laura Pui-Moldovan
Director, Human Resources Operations
Adidas
Adidas
Magdalena Warda
Magdalena Warda
Executive Director, Global People Services
Carrier Global
Carrier Global
Amith Kumar
Amith Kumar
Associate Director – People Services
Tesco Business Solutions
Tesco Business Solutions
Aude Lirzin
Aude Lirzin
HR Shared Services Group Manager
Robert Bosch
Robert Bosch
Ana Luís Pereira
Ana Luís Pereira
People Acquisition Campus Group Leader
Bosch Portugal
Bosch Portugal
Bea Hrinova
Bea Hrinova
GS HR Business Solutions Head of EMEA
Johnson & Johnson
Johnson & Johnson
Éva Csatlós
Éva Csatlós
Group HR BSC Director & Country HRBP
EPTA Group
EPTA Group
Pete Saunders
Pete Saunders
Director of People Services
Rolls-Royce
Rolls-Royce
Leonardo Marinelli
Leonardo Marinelli
Global Head of HR Services & Solutions / HR Transformation Leader
Clariant
Clariant
Katarzyna Jarek-Utnicka
Katarzyna Jarek-Utnicka
Head of People and Culture
Danish Crown
Danish Crown
Natalie Goffin
Natalie Goffin
Head of People Solutions
Takeda Business Solutions
Takeda Business Solutions

GPO & PROCESS LEADERS 2026

Annamaria Bella
Annamaria Bella
Head of Global Process Owners
MOL GBS, member of MOL Group
MOL GBS, member of MOL Group
Vasco Monteiro
Vasco Monteiro
P2P BPO global lead
Sodexo Business Services
Sodexo Business Services
Dario Kulić
Dario Kulić
Global Process Owner (GPO) Source to Pay (S2P)
Merck Group
Merck Group
Mike Ashberg
Mike Ashberg
Global Process Owner and Source to Pay
The Kraft Heinz Company
The Kraft Heinz Company
Sara Cattaneo
Sara Cattaneo
Head of Procure to Pay Process Excellence and Digitalization
ABB
ABB
Tracey Bentley
Tracey Bentley
Global Process Owner - Order To Cash
Atkins
Atkins
Andreas Amrein
Andreas Amrein
Global Process Owner and Global Process Delivery Lead P2P
AkzoNobel
AkzoNobel
Tomislav Todorović
Tomislav Todorović
R2R CPO
BSI
BSI
Zoltán Nánási
Zoltán Nánási
R2R Global Process Owner
Veolia Water Technologies & Solutions
Veolia Water Technologies & Solutions
Damilola Atoyegbe
Damilola Atoyegbe
Finance Manager, EMEA Regional Process Owner C2C
Baxter International Inc.
Baxter International Inc.
Monika Miksakova
Monika Miksakova
Finance Director - GPO
Adient
Adient
Radu Bailau
Radu Bailau
Head of Procurement Governance and Digitalization Global Process Owner
Ammega
Ammega
Natalia Mietek-Staszewska
Natalia Mietek-Staszewska
IT&D Business Process Owner - RTR
Reckitt
Reckitt
Rafał Duda
Rafał Duda
Director, Global Process Owner O2C
Smith+Nephew
Smith+Nephew
Annamaria Bella
Annamaria Bella
Global Process Owner
MOL GBS
MOL GBS
Pieter de Bruijn Bruijn
Pieter de Bruijn Bruijn
VP Accounting EMEA
Digital Realty
Digital Realty
Aleksandra Brzeska
Aleksandra Brzeska
Global Process Owner RtR (Record to Report)
ISS World Services
ISS World Services
Samir Kazi
Samir Kazi
Head of Transformation and Transition & Global Process Owner: Source-to-Pay
Clariant Services
Clariant Services
Andras Kohl
Andras Kohl
Head of Finance Business Services - CE
Tesco Business Solutions
Tesco Business Solutions
Gabriela Stanakova
Gabriela Stanakova
Senior Director, GBS Source To Pay Global Operations
Kimberly-Clark
Kimberly-Clark

SSOWOMEN LEADERSHIP DAY 2026 SPEAKERS

Katarzyna Zalewska
Katarzyna Zalewska
Bruker Business Support Center Director
Bruker
Bruker
Natalie Oetama
Natalie Oetama
Head of Global Business Services
Akzo Nobel Nederland B.V.
Akzo Nobel Nederland B.V.
Constanze Nüsperling
Constanze Nüsperling
SVP GBS Transformation
Friedhelm Loh Group
Friedhelm Loh Group
Dorit Shami
Dorit Shami
Head of GBS India & Finance (Sr. Director)
Teva Pharmaceutical
Teva Pharmaceutical
Nadine Fischer
Nadine Fischer
Global Director Strategy, Governance and Compliance GBS
Adidas
Adidas
Mariola Famuła
Mariola Famuła
Head of Global Business Service / Center of Excellence
Bystronic
Bystronic
Mira Viswanathan
Mira Viswanathan
Interim Programme Director - Business Services
PIB Group
PIB Group
Irina Ciucioi
Irina Ciucioi
Global Procurement Business Processes Manager
Goodyear
Maria Luisa Manca
Maria Luisa Manca
GBS Head of Product Supply & GBS Advisory
Bayer
Bayer
Maria Saggese
Maria Saggese
GBS Solution Lead Partner Global & EMEIA
EY
EY
Aneta van den Kieboom
Aneta van den Kieboom
Senior Vice President, Head of Global Shared Services
RHI Magnesita
RHI Magnesita
Malgorzata Figaszewska
Malgorzata Figaszewska
Director Global Shared Service
Franklin Templeton
Franklin Templeton
Ksenija Šetlere
Ksenija Šetlere
Head of GBS Business Performance Management
Boehringer Ingelheim
Boehringer Ingelheim
Ana Martins
Ana Martins
Head of GBS
Syensqo
Syensqo
Carol Roncagliolo
Carol Roncagliolo
Head of Global Shared Services
Barnes Group
Barnes Group
Deborah Kops
Deborah Kops
Industry Influencer and Shared Services Expert
Sourcing Change
Natalie Goffin
Natalie Goffin
Head of People Solutions
Takeda Business Solutions
Takeda Business Solutions

European SSON Advisory Panel

Caroline Basyn
Caroline Basyn
Chief Digital and Information Officer
The Adecco Group
The Adecco Group
Kamila Grembowicz
Kamila Grembowicz
Head of Global Business Solutions
Astellas Pharma
Jay Desai
Jay Desai
Vice President, IT Infrastructure & Operations
JTI
JTI
John O'Shea
John O'Shea
General Manager Global Business Services
Solvay
Solvay
Pawel Kalinowski
Pawel Kalinowski
Head of GBS Strategy and Service Management
Organon USA, Inc
Organon USA, Inc
Jackie Crockford
Jackie Crockford
VP, Global Business Services
AstraZenca
AstraZenca

SSOW Impact Awards Judges

Joanne Griffin
Joanne Griffin
Founder & CEO
AdaptIQ
Fraser Kirk
Fraser Kirk
VP HR Transformation & Systems
GKN Automotive
Kamila Grembowicz
Kamila Grembowicz
Head of Global Business Solutions
Astellas Pharma
Sarunas Suipis
Sarunas Suipis
MD & EVP
Citco Fund Services Lithuania
Citco Fund Services Lithuania
Lafras Moolman
Lafras Moolman
Director Finance Transformation
CRH – Tarmac
CRH – Tarmac
Tony Saldanha
Tony Saldanha
President
Inixia
Maria Salvatore
Maria Salvatore
GBS Transformation Leader
Expert
Gillian Barton
Gillian Barton
VP, Global Delivery Operations
Otis Elevator Worldwide
Otis Elevator Worldwide
Tim Palmer
Tim Palmer
Head Business Transformation and Customer Experience
Insulet Corporation
Insulet Corporation
Vanessa Rechter
Vanessa Rechter
GBS Transformation Global Head
Kerry
Kerry
Andras Kohl
Andras Kohl
Head of Finance Business Services - CE
Tesco Business Solutions
Tesco Business Solutions
Jay Desai
Jay Desai
Vice President, IT Infrastructure & Operations
JTI
JTI
Dr. Frank Schüler
Dr. Frank Schüler
Managing Director Global Service Center
DHL Global Forwarding and Freight
DHL Global Forwarding and Freight
Salvo Russo
Salvo Russo
Head of Strategy, GBS
AstraZeneca
AstraZeneca

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