NOT JUST A CONFERENCE. A COMMUNITY.
10 - 13 May 2027 | Estoril Congress Center, Estoril, Portugal
Celebrating Shared Services Excellence
Recognising the shared services, GBS and service-delivery teams delivering outstanding transformation and measurable enterprise impact.
Applications are not yet open. Register your interest and we'll send you a reminder when entries go live and the next award categories are announced.
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Put your team's impact on the European stage
Turn the work happening behind the scenes into recognition for the people, strategy and results behind your transformation.
Benchmark excellence
Benchmark your transformation against leading shared services and GBS programmes from across Europe.
Recognise your team
Give the people behind your transformation the recognition their work deserves.
Build credibility
Gain independent industry recognition for the measurable impact your programme has delivered.
Recognising impact across the GBS operating model
Categories can evolve from year to year. Previous European SSON Impact Awards have recognised the areas below, with the next line-up to be announced when applications open.
Automation Impact Award
Automation delivering meaningful operational and business outcomes.
Change & Business Transformation
Enterprise transformation creating lasting organisational value.
Creative Talent Management
Innovative approaches to skills, careers and the future of GBS talent.
Customer Centricity
Reimagining services around customer, stakeholder or employee needs.
Finance Transformation
Finance transformation improving efficiency, insight and control.
HR Transformation
People-services transformation improving experience and performance.
Process Improvement & Value Creation
Process excellence translating into measurable enterprise value.
Service Provider BPO of the Year
Recognising excellence and sustained impact across client delivery.
Technology of the Year
Technology enabling breakthrough improvement and measurable impact.
From entry to the awards stage
When applications open, entrants will be asked to tell the story behind their transformation and demonstrate the impact they have achieved.
1. Choose your category
Select the category that best reflects your transformation and results.
2. Build your submission
Explain the challenge, strategy, execution and measurable impact.
3. Independent judging
Entries are reviewed by experienced practitioners from across the SSON community.
4. Celebrate at the gala
Finalists and winners are recognised alongside the wider SSOW Europe community.
One night to celebrate a year's worth of impact
The European SSON Impact Awards culminate in a celebration bringing finalists, winners and the wider SSOW Europe community together.
It's a chance for the teams transforming organisations throughout the year to step out of delivery mode, recognise what they have achieved and celebrate alongside their peers.
Think your team could be among the next winners?
Register your interest and we'll let you know when applications open and the next European SSON Impact Award categories are announced.
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