NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Andreas Mayer

Director Employee Experience & Operational Excellence ING

Conference Day Two: May 20th, 2026

12:10 PM PANEL DISCUSSION: STANDARDISATION VS. LOCALISATION – SHARED SERVICES IN A GEOPOLITICAL WORLD

Shared services are built on efficiency, consistency, and scale. Yet geopolitical and regulatory shifts are forcing HR operations to rethink how to standardise processes in a world where “one size fits all” no longer works. From diverging pay transparency laws across Europe, to shifting DE&I expectations in the US, to sensitive ethical cases and local cultural nuances, HR shared services are increasingly required to operate in the unknown.

· How to balance the drive for global standardization with the need to adapt to country-specific legislation, cultural expectations, and business risks

· Preparing for EU pay transparency rules (and subsequent pay equity directives) that vary by country, while still maintaining efficiency and compliance across borders

· Deciding where to localise investment (e.g., graduate recruitment, DE&I, leadership development) and how shared services can provide the insight and infrastructure to support these choices

Check out the incredible speaker line-up to see who will be joining Andreas.

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