11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Beth Loudon, Head of Procurement Development and Sourcing at NHS Shared Business Services

Beth Loudon


Head of Procurement Development and Sourcing
NHS Shared Business Services

Check out the incredible speaker line-up to see who will be joining Beth.

Download The Latest Agenda

Agenda Day 1

Monday, May 13th, 2019


10:15 AM AI powered decision making – what comes after you have implemented RPA?

According to SSON’s 2018 Report, 63% of European SSCs are either testing or planning some form of Artificial Intelligence within their BSO. However, as the lines between “traditional automation”, RPA, and AI become more and more blurred, what are the key criteria Business Services leaders need to establish in order to kick-start an Artificial Intelligence programme?

In this session:
•Do you need to have embarked upon an RPA programme before you can start looking into AI?
•A discussion on the opportunities and limitations of AI (Chatbots, NLP, and beyond)