·       What does a meaningful mentorship look like?

·       How can we make mentorship a mutually beneficial relationship?

·       How can we build a continuous learning culture through mentorship? 

The SSON G6 BPO Debate is a strategic yet neutral platform to bring together the GBS, Shared Services and BPO industry, designed to help shaping a common industry agenda. Building on the success of the G6 debate at the North America flagship event and the European London event, at SSOW Europe 2024, we have elevated the intensity with rigorous questioning on their services, innovation and capabilities. Prominent BPO C-Level executives will be placed in the spotlight to respond to challenging issues and to share their thoughtful perspectives on the change in BPO operations, as well as future collaboration models between GBS and BPO.

·       How are leading BPO players riding the market change: what are they actually doing?

·       Looking forward, what can BPOs do to be future proof with their offerings?

·       With technology and BPO convergence, what should buyers look for?

·       What makes a good BPO relationship/partnership?