Digital disruption is more than just RPA, it is about how technology can impact every aspect of your way of working. Despite all of the hype about RPA, if we are to treat it a tool to achieve the goal of creating an empowered, digital service, we must acknowledge that a wider digitalization strategy is needed as a central pillar for SSO transformation.
In this session, hear from Senior Executives from multinational organizations, about how they are transforming their business and embracing digital.
Discover how they are:
· Reinvigorating its service and improving customer experience through digital strategies
· Moving up the value chain
· Positioning its digital strategy as a core pillar of its strategy and is overhauling processes, embracing chatbots, and is working with key providers to deliver enhanced experience and value through technology
· Mapping out a 2025 digital strategy to achieve a big bang
Walk away from this session with:
· A clear understanding of the technology landscape and what “digital transformation” could mean for your business
· Knowledge of how to identify key areas to transform
How to get maximum value from your partners, your internal stakeholders, and your employees through a large-scale transformation initiative.