11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Fausto Brembilla, Senior Vice President, Global Head HR Service Delivery at SAP
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Fausto Brembilla


Senior Vice President, Global Head HR Service Delivery
SAP

Check out the incredible speaker line-up to see who will be joining Fausto.

Download The Latest Agenda

Main Conference Day 3 & Masterclasses

Wednesday, May 13th, 2020


12:00 PM Interactive Panel Discussion: From efficiency to experience: What does it take to make the paradigm shift?

·         Creating a “Wow” experience for customers: what are the effective tactics to do that?
·         How to take a consumer driven approach in technology implementation?
·         How does empathy and design thinking improve customer experience in shared services model?