11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 1
Monday, May 13th, 2019
According to SSON’s 2018 Report, over 50% of European SSCs have yet to start to test or implement RPA, despite all of the hype surrounding this exponentially growing industry. Given the enterprise-wide benefits, efficiency savings, and increases in productivity associated with automating mundane, repetitive tasks, what is holding them back?
In this session, learn how:
•RPA should be considered in the wider context of your intelligent automation strategy
•How to kickstart “digital” – understanding what to prioritise when it comes to automation
•“Bot PR” – the importance of getting buy-in from your human workforce, and how to tackle the “fear factor” associated with automation
•Training, development, and setting up a centre of excellence – how to harmonise your human and bot teams
•Do processes need to be standardised and simplified before you can “take the plunge”?