Magdalena Matell

Vice President, Global Head of Projects & Consulting for Finance Transformation Capgemini's Business Services

Magdalena brings over 20 years of experience in finance transformation and Global Business Services (GBS) leadership. As a seasoned people leader and business developer, Magdalena excels in establishing and growing client partnerships, delivering impactful business outcomes, nurturing talent, and spearheading complex digital transformations at scale. Her career spans transformation, delivery, and account leadership across diverse industries, including logistics and distribution, manufacturing, consumer products and life sciences. She is particularly passionate around driving excellent customer journeys powered by the latest technology developments.

Conference Day Two: May 21st, 2025

2:30 PM G6 Digital Debate: GBS Dragon's Den

There's no argument that business process outsourcers have been instrumental in creating the global business services industry. Yet is their value proposition fit for purpose in today's rapidly evolving business context?  This year we're taking a different spin on the famous G6, pitting some of our leading business services providers against GBS leaders in the effort to gauge how their offerings have evolved, and what value they provide. In rapid-fire fashion, a select group of BPO leaders will pitch their current propositions our feistiest, most opinionated leaders. Can the providers be differentiated? Are their services constructs agile? Is implementation of AI a method to cut their costs, or a game-changer for their clients?

Check out the incredible speaker line-up to see who will be joining Magdalena.

Download The Latest Agenda