SSOW - EUROPE’S LARGEST & NO.1 SHARED SERVICES & GBS EVENT
19-23 May, 2025 | Estoril Congress Centre, Lisbon, Portugal
Verena Funke
VP Global Customer Solutions Yoummday GmbHVerena Funke is a seasoned sales leader with an impressive track record spanning over two decades, during which she has been instrumental in driving growth across international markets. As the Vice President Global Customer Solutions at yoummday, a forward-thinking tech company based in Munich, Verena is at the forefront of pioneering a revolutionary CX platform that seamlessly integrates technology, AI, and a marketplace of CX professionals. Leveraging her extensive expertise, Verena is spearheading yoummday's global expansion efforts, positioning the company as a trailblazer in the outsourcing industry.
SSOW EUROPE PAVILION STAGE: 14TH MAY
3:30 PM The Remote Revolution: CX and AI in the Age of Anywhere Work
The world of work is undergoing a significant transformation, and within this evolution lies the potential to redefine customer experience (CX) in unprecedented ways. In this engaging keynote, we embark on a journey to explore the synergistic power of remote work, technology, and paradigm shifts in navigating the future of CX. Join us as we unravel the dynamics that are reshaping traditional work structures, paving the way for a new era of innovation and excellence in customer interactions.
SSOW EUROPE PAVILION STAGE: 15TH MAY
12:00 PM The Remote Revolution: CX and AI in the Age of Anywhere Work
The world of work is undergoing a significant transformation, and within this evolution lies the potential to redefine customer experience (CX) in unprecedented ways. In this engaging keynote, we embark on a journey to explore the synergistic power of remote work, technology, and paradigm shifts in navigating the future of CX. Join us as we unravel the dynamics that are reshaping traditional work structures, paving the way for a new era of innovation and excellence in customer interactions.
Check out the incredible speaker line-up to see who will be joining Verena.
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