There's no argument that business process outsourcers have been instrumental in creating the global business services industry. Yet is their value proposition fit for purpose in today's rapidly evolving business context? This year we're taking a different spin on the famous G6, pitting some of our leading business services providers against GBS leaders in the effort to gauge how their offerings have evolved, and what value they provide. In rapid-fire fashion, a select group of BPO leaders will pitch their current propositions our feistiest, most opinionated leaders. Can the providers be differentiated? Are their services constructs agile? Is implementation of AI a method to cut their costs, or a game-changer for their clients?
Check out the incredible speaker line-up to see who will be joining Yanis.
Download The Latest Agenda