Alex Guessi

Facilities teams face growing pressure to deliver faster, more consistent service across increasingly complex environments, yet many still rely on fragmented systems and underused platforms that limit visibility and slow response times. In this Fireside Chat, a senior Facilities leader shares how their team took control of existing tools to streamline workflows, standardize service delivery, and unlock real-time insights. Through practical use cases, they demonstrate how to improve performance, reduce cost, and elevate the workplace experience without adding new technology. 

• Pinpoint where service requests break down across locations and functions and take corrective action  
• Drive accountability across vendors and internal teams with clearer data and performance tracking  
• Redesign workflows to reduce response times and improve consistency without adding headcount