Andrea Diieso

Director, Workplace Experience & Operations Fetch

Pre-Conference Workshops and Site Tour Day - Wednesday, August 13, 2025

1:00 PM Defining the Workday – Creating a Frictionless Experience

From the moment an employee starts their commute to the second they step foot back in their home, the workday incorporates so many different factors that can impact an employee’s experience for the better – or worse.  

 

Join this workshop to brainstorm how to improve the employee journey to enhance satisfaction, productivity and innovation:  

  • Define all the possible factors that go into the employee journey, including parking, visitor management, security, design factors, privacy, food and beverage, etc.  
  • Hear how leaders are incorporating hospitality into investments and interactions – how do you match the hospitality they receive at home? 
  • Implement best practices to create a mindset of concierge with your workplace and facilities teams- how do you provide the excellence training needed at all budget levels? 
  • Create personalization throughout the journey and tailor experiences to preferences  

Time to start idea-sharing, together we will identify pain points and opportunities to enhance experience. 

Check out the incredible speaker line-up to see who will be joining Andrea.

Download The Latest Agenda