Robin is a Senior Director, Corporate Communications, for Health Care Service Corporation, a Mutual Legal Reserve Company and Independent Licensee of the Blue Cross and Blue Shield Association. Robin is recognized for using agile methodologies to transform communication from transactional to strategic. In addition to leading the HCSC employee communications team, she oversees the communication listening program that gives senior leaders data and analytics demonstrating Corporate Communications’ influence on the bottom line. Robin was honored by Ragan Communications and PR Daily in 2023 and 2021 as one of the Top Women Leaders in the profession. She is a Fellow of the International Association of Business Communicators (IABC), the association’s highest honor. She has also been honored as IABC Southern Region and IABC Dallas’ Communicator of the Year. Robin is a past IABC global chair. She is certified as a Strategic Communication Management Professional, a graduate of The University of Texas at Austin and a Leadership Texas alumna. Robin is based in Dallas.
Ongoing employee listening is critical in workplaces, whether you operate in a hybrid or fully in-office model. It’s even more important that you make the most of the data and insights from your listening program. It’s the action you take as a result that can increase employee satisfaction, enhance productivity and drive better results.
Join your peers in discovering how to implement a strategic employee listening program that supports your business priorities. In this interactive session you will learn how to
We’ve got more data at our fingertips than at any point in history. If you love what data can reveal to you, it’s tempting to share everything with everyone. But the more strategic and impactful approach is to share only the most actionable insights with senior leaders and other interested colleagues. What you share and how you present will move you from information overload to meaningful positive change.
Check out the incredible speaker line-up to see who will be joining Robin.
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