Main Day One - Tuesday, February 24, 2026


Main Stage

8:00 am - 9:00 am Breakfast and Registration

9:00 am - 9:30 am Opening Remarks & Ice Breaker

9:30 am - 10:10 am Opening Keynote - From Cost Center to Value Creator: Redefining the Workplace

Mauricio Toledo - Global Head of Workplace Experience, Warner Music Group

Workplace strategy is no longer just about space and operationsโ€”itโ€™s about creating measurable value for the organization. Todayโ€™s challenges, from high rents to underutilized offices and the pushback around return-to-office policies, demand a new way of thinking. Leaders must design workplaces and systems that go beyond cost-cutting, establishing structures that improve efficiency, strengthen accountability, and deliver cultural as well as financial impact.
This discussion explores how to put value at the center of workplace strategy. From reshaping vendor management to align with organizational goals, to optimizing space usage without undermining employee experience, the focus is on building frameworks that stand up to economic pressure while supporting long-term performance.
Discussion Points:
How structured vendor management creates control, accountability, and measurable value across operations
Strategies to maximize space utilization while balancing cost pressures with cultural and employee needs
Turning workplace challengesโ€”such as RTO resistance and rising rentsโ€”into opportunities for innovation and resilience

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Mauricio Toledo

Global Head of Workplace Experience
Warner Music Group

10:10 am - 10:15 am Lightning Talk




10:15 am - 10:45 am Smart Infrastructure for a Smart Workforce: AI, Sensors & Predictive Uptime

As the workforce demands more flexibility, responsiveness, and personalization from the built environment, smart infrastructure is becoming a competitive advantage. Workplace, Facilities, and CRE leaders are investing in AI-driven systems, IoT sensors, and predictive analytics to ensure spaces are not only functionalโ€”but intelligently responsive to evolving needs. This session explores how data-rich infrastructure is transforming building performance, maintenance strategies, and the employee experience.

Discover how AI and sensor networks enable real-time space optimization, energy efficiency, and user comfort

Learn how predictive maintenance technologies are reducing downtime, extending asset life, and lowering operational costs

Explore the roadmap for building a smart infrastructure strategy that scales with workforce expectations and hybrid work

HOSTED BY KOLAR DESIGN 



10:45 am - 10:50 am 5min Transition


10:50 am - 11:30 am Panel: The Great Disconnect โ€“ Unify C-Suite Expectation with Practical Implementation

Hannah Hosanna - Workplace Experience Specialist, Kite Pharma
Nelson Pena - Director of Facilities Management, Brookshire Grocery Company

A clear vision from the top is essentialโ€”but when strategic mandates reach the operational level, translation gaps can stall progress. This panel explores how to close the disconnect between executive expectations and on-the-ground execution. Hear from leaders who are successfully aligning vision with reality, navigating competing priorities, resource constraints, and cultural resistance to deliver meaningful results across the workplace.

Examine real-world examples of translating broad executive goals into clear, executable plans

Learn how to manage cross-functional alignment, communication, and accountability from strategy to implementation

Explore tactics to anticipate and overcome barriers that often derail transformation efforts

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Hannah Hosanna

Workplace Experience Specialist
Kite Pharma

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Nelson Pena

Director of Facilities Management
Brookshire Grocery Company

11:30 am - 12:00 pm Networking Break and Demo Drive

Interactive Discussion Groups

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 1

12:00 pm - 1:25 pm IDG 1 โ€“ Transform the way CRE Leaders Optimize Space Through AI


Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 2

12:00 pm - 1:25 pm IDG 2 - Design Space That Responds to Emotion, Not Just Function
Hannah Hosanna - Workplace Experience Specialist, Kite Pharma


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Hannah Hosanna

Workplace Experience Specialist
Kite Pharma

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 3

12:00 pm - 1:25 pm IDG 3 โ€“ Build Best Hospitality Practices to Elevate Workplace Culture
Gerard Visser - Head of Workplace, Ramp


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Gerard Visser

Head of Workplace
Ramp

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 4

12:00 pm - 1:25 pm IDG 4 โ€“ Creating Momentum When Transformation Feels Constant


Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 5

12:00 pm - 1:25 pm IDG 5 - Rethink Budgeting Models for a Flexible, Fluid Future


Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 6

12:00 pm - 1:25 pm IDG 6 - Realign Space, People, and Policies to Create a Value Driven Culture


Luncheon

1:25 pm - 2:30 pm Networking Luncheon

Customizable Tracks

Real Estate Optimization

2:30 pm - 3:00 pm Case Study: Building Corporate Real Estate into the Organizational Strategic Plan

Corporate real estate is evolving from a cost center into a strategic driver of business growth and competitive advantage. This case study highlights how one organization transformed its CRE function by integrating portfolio planning, workplace design, and capital investments directly with enterprise objectives. Attendees will see how this approach improved operational efficiency and workforce agility, strengthened decision-making at the executive level, enabled cost optimization, and supported long-term strategic goals.

Action Points

Learn why integrating CRE into organizational strategy drives growth, operational efficiency, and workforce agilityโ€”even during periods of rapid expansion

Discover how to secure executive support using data-driven insights and clear business impact, especially in the context of M&A activity

Understand tactics to future-proof portfolios through flexible leases, sustainability initiatives, aligned capital planning, and scalable space strategies that support headcount growth

 

Real Estate Optimization

3:00 pm - 3:30 pm Right-Size Without Compromise: Maximize Portfolio Efficiency While Preserving Workplace Value

In an era of dynamic work models, optimizing real estate portfolios means balancing cost reduction with maintaining a high-value workplace experience. This session explores strategies to right-size space intelligently - aligning real estate footprint with business needs without sacrificing employee engagement or productivity. Learn how to make data-informed decisions that protect workplace quality while driving portfolio efficiency.

Discover methods to evaluate and adjust portfolio size based on utilization and business priorities
Explore approaches to preserve workplace value through thoughtful space design and amenities
Learn how to communicate portfolio changes to stakeholders while maintaining alignment and support 

Real Estate Optimization

3:30 pm - 4:00 pm AI in Real Estate: Practical Use for Real Estate Deployment

Artificial intelligence is reshaping real estate strategies with new capabilities to optimize site selection, lease management, and space utilization. This session offers a practical look at how AI tools are being applied to real estate deploymentโ€”helping leaders make smarter, faster decisions and unlock hidden efficiencies within their portfolios.

Understand key AI applications in real estate, from predictive analytics to automation of routine tasks

Learn how to integrate AI insights into real estate planning and execution workflows

Explore real-world examples of AI driving cost savings and enhancing portfolio agility

Designing for Agility & Impact

2:30 pm - 3:00 pm Break Down Silos to Improve Speed, Quality, and Efficiency

Operational excellence demands seamless collaboration across traditionally siloed teams and systems. This session explores proven approaches to breaking down barriers that slow workflows and dilute accountability. Learn how fostering cross-functional integration accelerates decision-making, elevates quality, and drives efficiency throughout workplace operations.

Discover methods for identifying and dismantling organizational and technological silos

Explore tactics to cultivate a culture of collaboration and shared responsibility

Learn how integrated workflows lead to faster issue resolution and improved service delivery 

Designing for Agility & Impact

3:00 pm - 3:30 pm Rework the Office into a Dynamic Hub for High-Value Interactions
Melissa Myers - Head of Workplace Solutions Group, Samsung Semiconductor

In todayโ€™s hybrid and distributed work environment, the office must evolve beyond a static workspace into a purposeful hub that fosters genuine connection, collaboration, and innovation. Workplace leaders face the challenge of designing adaptable spaces that accommodate diverse activities and drive meaningful employee engagement. Join this session to explore best practices for:

Integrating flexible design features that support a variety of event formats, spontaneous encounters, and purposeful programming

Developing robust success metrics to evaluate impact and guide continuous refinement of space and experience strategies

Generating creative, scalable ideas for high-impact engagement initiatives tailored to different budget realitiesโ€”from cost-effective touchpoints to premium offerings

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Melissa Myers

Head of Workplace Solutions Group
Samsung Semiconductor

Designing for Agility & Impact

3:30 pm - 4:00 pm Redesigning for Workforce Agility: Upgrade Physical Systems to Support Evolving Needs

As workforce models evolve rapidly, physical infrastructure must be agile enough to support shifting demands and new ways of working. This session focuses on redesigning building systems and operational frameworks to enable flexibility, resilience, and enhanced employee experience in a hybrid environment.

Understand key upgrades in HVAC, lighting, and space configuration that promote adaptability

Learn how to balance resilience with sustainability and cost-efficiency in system design

Explore strategies for aligning infrastructure improvements with broader workforce agility goals 

Networking Break

4:00 pm - 4:30 pm Networking Break and Demo Drive

Main Stage

4:30 pm - 5:00 pm Streamline Data from Disconnected Systems to Bring Clarity to Chaos

Fernando Faria - Global Head of Workplace Transformation, Sanofi

Disparate workplace systemsโ€”from space management tools to occupancy sensors and employee experience platformsโ€”generate valuable insights, but too often they operate in silos. The result? Missed opportunities, conflicting reports, and a lack of clear decision-making support. This session explores how organizations are integrating fragmented data sources to create a unified, actionable view of the workplaceโ€”and using it to drive smarter strategies across real estate, operations, and experience.

Learn how to consolidate data from multiple platforms into a cohesive workplace intelligence strategy

Explore tools and frameworks that help transform raw data into actionable insights for space planning and employee engagement

Hear how leading organizations are overcoming integration challenges and setting the foundation for real-time decision-making

Fernando Faria, Global Head of Workplace Transformation, Sanofi

 

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Fernando Faria

Global Head of Workplace Transformation
Sanofi

5:00 pm - 5:05 pm Lightning Talk


Workplace, Facilities, and CRE leaders are under pressure to prove their impact using metrics that matter. Traditional cost-per-square-foot and occupancy rates no longer tell the full story. This panel brings together forward-thinking leaders who are redefining success by adopting new KPIs tied to talent, productivity, experience, and sustainability. Discover how these metrics are reshaping workplace strategiesโ€”and strengthening the business case for continued investment.
Unpack the next generation of workplace KPIs: experience scores, flexibility indexes, space utilization efficiency, and more
Learn how leaders are connecting workplace data to enterprise outcomes like retention, performance, and brand equity
Hear how new measurement frameworks are helping CRE and Facilities teams reposition themselves as strategic enablers

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Andres Cueto

VP of Corporate Real Estate
TDECU

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Joanna Kliger Zak

Senior Director, Workplace Experience
Sprout Social

5:45 pm - 6:45 pm Drinks Reception in the Expo Hall


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Register by Friday, October 10, 2025

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  • Actionable Tracks
  • Interactive Discussion Groups
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