Main Day One - Tuesday, February 24, 2026


Main Stage

8:00 am - 9:00 am Breakfast and Registration

9:00 am - 9:30 am Opening Remarks & Ice Breaker

9:30 am - 10:10 am Opening Keynote - From Cost Center to Value Creator: Redefining the Workplace

Mauricio Toledo - Global Head of Workplace Experience, Warner Music Group

Workplace strategy is no longer just about space and operationsโ€”itโ€™s about creating measurable value for the organization. Todayโ€™s challenges, from high rents to underutilized offices and the pushback around return-to-office policies, demand a new way of thinking. Leaders must design workplaces and systems that go beyond cost-cutting, establishing structures that improve efficiency, strengthen accountability, and deliver cultural as well as financial impact.
This discussion explores how to put value at the center of workplace strategy. From reshaping vendor management to align with organizational goals, to optimizing space usage without undermining employee experience, the focus is on building frameworks that stand up to economic pressure while supporting long-term performance.
Discussion Points:
How structured vendor management creates control, accountability, and measurable value across operations
Strategies to maximize space utilization while balancing cost pressures with cultural and employee needs
Turning workplace challengesโ€”such as RTO resistance and rising rentsโ€”into opportunities for innovation and resilience

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Mauricio Toledo

Global Head of Workplace Experience
Warner Music Group

10:10 am - 10:15 am Lightning Talk




A clear vision from the top is essentialโ€”but when strategic mandates reach the operational level, translation gaps can stall progress. This panel explores how to close the disconnect between executive expectations and on-the-ground execution. Hear from leaders who are successfully aligning vision with reality, navigating competing priorities, resource constraints, and cultural resistance to deliver meaningful results across the workplace.

Examine real-world examples of translating broad executive goals into clear, executable plans

Learn how to manage cross-functional alignment, communication, and accountability from strategy to implementation

Explore tactics to anticipate and overcome barriers that often derail transformation efforts

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Hannah Hosanna

Facility Operations Security & Sustainability Lead
Kite, a Gilead Company

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Nelson Pena

Director of Facilities Management
Brookshire Grocery Company

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John Turner

Executive Director of Facilities Management and Operations
UT Health San Antonio

10:55 am - 11:00 am Lightning Talk




Weโ€™ve mastered measuring what happens in our workplaces. Now itโ€™s time to understand the why. Behind every data point is a human story, and this session challenges the idea that quantitative data alone is enough and explores how human experiences must lead the future workplace. By integrating qualitative human experience data with quantitative data, we decode behavior, emotion, and motivation, transforming buildings into more human-centered, right-sized workplace solutions for performance, connection, and wellbeing.

Learning objectives

ยท Discover how data becomes a predictive tool for right-sizing and master planningโ€”fueling continuous improvement and support for organizational growth.

ยท Learn how โ€œA Day in the Life ofโ€ approach can unlock human potential to build a holistic workplace experience.

ยท Neuro-aesthetic designโ€”an emerging movementโ€”blends science and art to unlock human potential by shaping mood, focus, and wellbeing.



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Kelly Kolar

President & Founder
Kolar kxi

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Amy Schaewe

Associate Director, Workplace Strategy
Eli Lilly & Company

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Robert Feldbauer

Chief Facilities and Real Estate Development Officer
Children's Health

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Mauricio Toledo

Global Head of Workplace Experience
Warner Music Group

11:30 am - 12:00 pm Networking Break

Interactive Discussion Groups

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 1

12:00 pm - 1:25 pm IDG 1 โ€“ How Workplace Food is Elevating the Employee Experience




Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 2

12:00 pm - 1:25 pm IDG 2 - Design Space That Responds to Emotion, Not Just Function
Hannah Hosanna - Facility Operations Security & Sustainability Lead, Kite, a Gilead Company


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Hannah Hosanna

Facility Operations Security & Sustainability Lead
Kite, a Gilead Company

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 3

12:00 pm - 1:25 pm IDG 3 โ€“ Build Best Hospitality Practices to Elevate Workplace Culture
Gerard Visser - Head of Workplace, Ramp


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Gerard Visser

Head of Workplace
Ramp

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 4

12:00 pm - 1:25 pm IDG 4 โ€“ Why Al Rarely Changes Decisions: The Hidden Cost of Disconnected Intelligence
Andres Avalos - Chief Product Officer, OfficeSpace Software Inc




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Andres Avalos

Chief Product Officer
OfficeSpace Software Inc

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 5

12:00 pm - 1:25 pm IDG 5 - Build a Data-Driven Culture for Tangible Decision Making
Andrea Heap - Director of Workplace Experience, Guild


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Andrea Heap

Director of Workplace Experience
Guild

Delegates will be sorted into groups of 10-15 to take part in interactive discussion groups, a form of interactive round tables, to laser in on some of the topics below. Delegates will have the opportunity to select three topics and will rotate between their choices in 30-minute intervals. Interactive discussion groups will be kept small to ensure all participants get the opportunity to ask questions and share their experiences.

IDG 6

12:00 pm - 1:25 pm IDG 6 - Realign Space, People, and Policies to Create a Value Driven Culture


Luncheon

1:25 pm - 2:30 pm Networking Luncheon

Customizable Tracks

Real Estate Optimization

2:30 pm - 3:00 pm Securing the Right Space for People and Operations in a Changing Market
Patrick Pryor - VP, Corporate Real Estate, Sotheby's

As organizations refresh their workplace and operational footprints, the challenge is no longer just finding space. Itโ€™s identifying environments that genuinely support people, workflows, and long-term growth. With limited new supply and evolving expectations for how space should function, leaders must know what qualities to prioritize and how to kick-start the transformation process once a site is selected. This session outlines the practical criteria, early-stage steps, and strategic considerations that help teams secure and shape the right space for their future.

Pinpoint the essential attributes such as location, layout, adaptability, and infrastructure, that make a space viable for people, operations, and storage

Understand how to evaluate candidate markets and buildings through the lens of long-term usability and transformation potential

Learn the initial CapEx, planning, and design steps needed to turn a selected site into a fully functional, future-ready environment

Patrick Pryor, VP Corporate Real Estate, Southbyโ€™s

 

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Patrick Pryor

VP, Corporate Real Estate
Sotheby's

Real Estate Optimization

3:00 pm - 3:30 pm Right-Size Without Compromise: Maximize Portfolio Efficiency While Preserving Workplace Value
Leana Tatum - Director of Facilities Management, Genuine Parts Company

In an era of dynamic work models, optimizing real estate portfolios means balancing cost reduction with maintaining a high-value workplace experience. This session explores strategies to right-size space intelligently - aligning real estate footprint with business needs without sacrificing employee engagement or productivity. Learn how to make data-informed decisions that protect workplace quality while driving portfolio efficiency.

Discover methods to evaluate and adjust portfolio size based on utilization and business priorities
Explore approaches to preserve workplace value through thoughtful space design and amenities
Learn how to communicate portfolio changes to stakeholders while maintaining alignment and support 

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Leana Tatum

Director of Facilities Management
Genuine Parts Company

Designing for Agility & Impact

2:30 pm - 3:00 pm Case Study: Building Corporate Real Estate into the Organizational Strategic Plan
Andrew Akard - VP, Facilities Director, Tinker Federal Credit Union

Corporate real estate is evolving from a cost center into a strategic driver of business growth and competitive advantage. This case study highlights how one organization transformed its CRE function by integrating portfolio planning, workplace design, and capital investments directly with enterprise objectives. Attendees will see how this approach improved operational efficiency and workforce agility, strengthened decision-making at the executive level, enabled cost optimization, and supported long-term strategic goals.
Action Points
Learn why integrating CRE into organizational strategy drives growth, operational efficiency, and workforce agilityโ€”even during periods of rapid expansion
Discover how to secure executive support using data-driven insights and clear business impact, especially in the context of M&A activity
Understand tactics to future-proof portfolios through flexible leases, sustainability initiatives, aligned capital planning, and scalable space strategies that support headcount growth
 

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Andrew Akard

VP, Facilities Director
Tinker Federal Credit Union

Designing for Agility & Impact

3:00 pm - 3:30 pm Rework the Office into a Dynamic Hub for High-Value Interactions
Andres Cueto - VP, Corporate Real Estate, TDECU

In todayโ€™s hybrid and distributed work environment, the office must evolve beyond a static workspace into a purposeful hub that fosters genuine connection, collaboration, and innovation. Workplace leaders face the challenge of designing adaptable spaces that accommodate diverse activities and drive meaningful employee engagement. Join this session to explore best practices for:

Integrating flexible design features that support a variety of event formats, spontaneous encounters, and purposeful programming

Developing robust success metrics to evaluate impact and guide continuous refinement of space and experience strategies

Generating creative, scalable ideas for high-impact engagement initiatives tailored to different budget realitiesโ€”from cost-effective touchpoints to premium offerings

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Andres Cueto

VP, Corporate Real Estate
TDECU

Networking Break

3:30 pm - 4:00 pm Networking Break

Main Stage

4:00 pm - 4:30 pm Leadership-Driven CRE Transformation: Navigating Change from the C-Suite Down

Sarah Wexler - Managing Director, JLL

The commercial real estate landscape undergoes significant shifts when new leadership takes the helmโ€”whether at the organizational, portfolio, or property level. This panel explores how leadership transitions catalyze transformation across CRE operations, from strategic repositioning and capital allocation decisions to operational excellence and stakeholder relationships. Our speakers will examine real-world case studies of leadership-driven change, discussing how new executives reshape portfolio strategies, drive technology adoption, influence ESG initiatives, and navigate market volatility. We'll cover the critical first 100 days of CRE leadership transitions, change management strategies that work in real estate contexts, and how to align teams around new vision while maintaining operational continuity. Whether you're a new leader stepping into a CRE role or working through organizational change, this session provides actionable insights on successfully transforming commercial real estate operations under new leadership paradigms.

 



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Sarah Wexler

Managing Director
JLL

4:30 pm - 4:35 pm Lightning Talk




In todayโ€™s competitive leasing landscape, speed to market is a strategic advantage, and design is the accelerator. Join Wayfair Professional and a real estate investment and development firm as they reveal how a partnership grounded in technology-enabled sourcing, curated design solutions, and nationwide fulfillment is transforming multiple spec suites across their portfolio. Together, theyโ€™ll share how Wayfair Professionalโ€™s end-to-end services, spanning design consultation, product selection, and rapid installation, enable owners and developers to reposition assets faster, scale consistent design across buildings, and unlock leasing velocity.
Through real-world examples and measurable outcomes, this session explores how speed, flexibility, and design intelligence can turn underutilized space into a competitive advantage, delivering value for tenants, investors, and the broader community alike
 



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Kevin Welton

Head Commercial Office
Wayfair Professional

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Katherine Cincotta

Enterprise Account Executive
Wayfair Professional

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Ashley Prout

Head of Commercial Office and Workplace Design
Wayfair Professional

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Suzanne Pyles

Managing Director
Taicoon Property Partners

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Michelle Leigh Castro

Director
Taicoon Property Partners

5:05 pm - 5:45 pm Pre-Game Drinks


5:45 pm - 6:25 pm Bus to OFS After Party


6:45 pm - 7:45 pm Showroom Social, Hosted by OFS

Where connection meets workplace.

Join OFS in our local showroom for a happy hour designed to help you connect more deeply with WorkX attendees and get inspired by furniture solutions that truly support the way people work.



Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

Select Your Package(s):

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Gold

Register by Friday, February 6, 2026

Main Conference Pass (February 24 - 25, 2026)

  • Main Conference Sessions
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content & Takeaways
  • Actionable Tracks
  • Interactive Discussion Groups
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Platinum

Register by Friday, February 6, 2026

All Access Pass (February 23 - 25, 2026)

  • Workshops
  • Site Tour: The Quad
  • Main Conference Sessions
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content & Takeaways
  • Actionable Tracks
  • Interactive Discussion Groups
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Gold (Vendor)

Vendor Main Conference Pass

  • Main Conference Sessions
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content & Takeaways
  • Actionable Tracks
  • Interactive Discussion Groups
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