The Shared Services & Outsourcing Network Editor | 06/11/2013
A trusted strategic HR partner to growing businesses, TriNet saved $300,000 in overtime in its first year using Impact 360 Workforce Optimization across its front-line customer service and back-office operations. At the same time, it improved employee performance and productivity, while offering in-depth performance and cost-to-serve reporting.
The end result? Customer satisfaction increased. And that's what we're all after.
See for yourself – watch the video.
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