Driving End-to-End Transformation Through GBS
📍 Date: 20–22 October 2026
📍 Location: Amsterdam, NL
As GBS enters a new era shaped by AI, automation and enterprise-wide transformation, leaders are discovering that technology alone is not enough. The organisations pulling ahead are those building true end-to-end process ownership, strong data foundations and integrated operating models.
At the 20th Shared Services & Outsourcing Week Autumn, join 300+ shared services, GBS and transformation leaders to explore how the next generation of operating models is being designed, implemented and scaled.
We're currently working hard to finalise the full agenda but for now please see this early event brochure to get an idea of the key themes of the event and what's new for 2026!