With the services spotlight increasingly focused on Central and Eastern European markets to drive knowledge-centric and data-enabled services for global customers, talent management has once again risen to the top of shared services agendas.
But while competition for talent is nothing new in this region, the rise of the Millennial generation, a focus on data-based capabilities, and talent looking for long-term career progression means that shared services has to up its game to stay ahead.
For those that won’t heed the warning, here's how to lose your valuable staff in six months (or less) …
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