Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program. Ed has been helping clients work with outsourcers for a long time – currently as a Partner at law firm McCarter & English where he leads the Business Technology and Complex Sourcing practice, and previously as a co-chair of Baker & McKenzie’s North American Sourcing Practice. Ed explains...
To continue reading this story Click Here
Upcoming Events
Shared Services and BPO Week Philippines 2026
August 11 - 14, 2026
Hilton Manila, Philippines
Register Now |
View Agenda |
Learn More
Shared Services & GBS Select Executive Leadership Summit
September 13 - 15, 2026
San Diego, CA
Register Now |
View Agenda |
Learn More